Combine industry knowledge with business analysis skills to serve as the main executor of customer-facing activities throughout an implementation project.
Serve as a liaison between sales, customer business units, software development teams and project support teams.
Utilize various tools and techniques to analyze client business operations, identify problems and/or opportunities, define solution characteristics, assess available technologies, specify the integration solution, and recommend solutions.
Collaborate with subject matter experts, market owners, product owners and developers to translate customer business needs into software application requirements and enhancement requests.
Critically evaluate information gathered and understand business process management to define project requirements.
Determine system design specifications and prepare a plan for validating system design.
Facilitate customer-facing activities throughout project implementation, including system design workshops and change management identification sessions.
Enforce project deadlines and schedules.
Promote an environment of inclusion and equity.
Requirements
Bachelor’s degree in Business Administration, Public Administration, Business Management, Business Technology, Social/Human Services Technology or related field and 3-year relevant experience, OR 7+ years relevant experience.
Proficient in OnBase
Valid driver's license, reliable transportation, and full coverage auto insurance
Authorization to work in the United States
Experience in Health and Human Services
Certified Change Management Profession
Specialized training in Project Management, Business Analysis, Business Planning, Organizational Assessment, and/or Business Strategy and Analytics
Certification achievement of the International Institute of Business Analysis (IIBA)
Benefits
Medical (includes H.S.A. option with employer contribution)
dental
vision insurance
Short- and long-term disability
Company paid basic life insurance
401(k) with 3.5% company match and immediate vesting
Free financial education and consultation
Wellness program that helps you earn lower premiums
Robust EAP program that includes free therapy sessions, lifestyle coaching, legal/ID theft services, and more
12 weeks fully paid parental leave
Up to $5,000 adoption fee reimbursement
$500 wellness reimbursement after 60 days of employment
Generous PTO policy and 10 company paid holidays
Company paid cell phone plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisproject managementbusiness planningorganizational assessmentbusiness strategyanalyticssystem designchange management