Salary
💰 $92,750 - $172,250 per year
About the role
- Applies NM change methodology and process to deliver the people side of change required to achieve business outcomes
- Identify potential people-related risks and anticipated points of resistance and develop and recommend plans to mitigate concerns
- Provide insight to project and senior leaders about the potential impact of decisions on the effectiveness of overall change strategy
- Develop and implement integrated change strategies that promote adoption and optimize business benefits across a broad portfolio
- Ensure coordinated delivery to optimize the change experience for affected stakeholder groups
- Manage and influence potential impact of changes to people, process, technology, organization, and culture
- Partner with business leadership across multiple departments and functions to design planning and program delivery approaches
- Create and build efficient change management structures and provide direction and oversight to one or more change teams
- Influence business sponsors and change teams to create integrated deployment strategies and plans
- Educate, influence, align, and coach senior business leaders and project teams to create and implement effective change strategies and plans
- Partner with the enterprise change COE and be an active member of the change community to advance change competencies
- Adopt, integrate, and promote common NM enterprise-wide change process, methodology and language
- Create, recommend, and implement measurement systems for change success (user experience, adoption, utilization, performance standards)
- Promote and advocate for organization change management practices and apply external benchmarking
Requirements
- Bachelor's degree in Business, Human Resources, Communication, or a related field
- Minimum of 8 years of relevant professional experience
- At least 4 years’ experience leading large change management efforts
- Specialized understanding of how people go through change and the change process
- Experience and knowledge of change management principles and methodologies
- Familiarity with project management approaches, tools, and phases of the project lifecycle
- Ability to work effectively at all levels of the organization and influence others, including executive leadership
- Strategic and organizational agility, with complex consulting experience
- Ability to lead in new and ambiguous situations
- Must be a team player and able to work with and through others
- Exceptional communication skills both written and verbal
- Excellent active listening, root cause identification and interpersonal skills
- Hybrid location in Milwaukee, WI (ability to work in Milwaukee)
- Hybrid in Milwaukee
- We share the salary range for most of our roles (salary range transparency)
- Grow your career with a best-in-class company that puts our clients' interests at the center
- Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
change managementchange methodologychange strategiesmeasurement systemsproject managementuser experienceadoptionutilizationperformance standardsorganizational change management
Soft skills
influencecommunicationactive listeninginterpersonal skillsstrategic agilityorganizational agilityteam playercoachingconsultingroot cause identification