
Technical Analyst, ITSM Generalist
Northwestern Medicine
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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Salary
💰 $3,812 - $4,956 per hour
Tech Stack
About the role
- Develops proficient competence for assigned services and systems while grasping the integration and interaction of all supported services and systems
- Provides guidance and support for computing platforms and systems integration
- Actively participates in on-going processes to integrate end users requests with software functionality
- Contributes to analysis and recommendations relating to performance and/or capacity of systems to ensure reliability for current and/or future use
- Provides diagnostic skills and expertise to coordinate problem determination and resolution, with vendors and manufacturers, across the full range of NMHC distributed systems IT environment
Requirements
- 3+ years technical experience
- Excellent verbal and written communications skills
- Bachelor's in related field (or equivalent experience)
- 3+ years of experience in core discipline in the healthcare industry
Benefits
- Health insurance
- 401(k) matching
- Tuition reimbursement
- Loan forgiveness
- Lifecycle benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
systems integrationperformance analysiscapacity analysisdiagnostic skillsproblem determinationproblem resolution
Soft Skills
verbal communicationwritten communication