Northwestern Medicine

Program Manager, Information Services

Northwestern Medicine

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Salary

💰 $50,620 - $68,340 per year

About the role

  • Provide leadership and guidance for the use of NMHC standard project management and process improvement methodologies
  • Manage project lifecycle of initiate, plan, execute, close, complete projects including IT value measurement definition
  • Assists in the organizational development and enhancement of project/process management competence
  • Develop educational, coaching and mentoring programs necessary to support the adoption of NMHC project and process methodologies
  • Leads comprehensive planning efforts necessary to establish measure, enhance and report organizational management performance
  • Participate in regular project review meetings where status on milestone performance, issues, project changes and budgets are communicated
  • Establish and execute effective and efficient communication mechanisms which enable continuous exchange of ideas and information, regulation/project developments among team members, NMHC Executives (sponsors) and vendor partners
  • Selects and/or establishes the necessary policies, methodologies, procedures and practices to support process and project managers
  • Establish and maintain effective communications within the Agile Office and broader organization report program and project status
  • Provide assessment and report of overall portfolio performance to various executive groups
  • Leads selection and/or development of appropriate organizational standards for software tools necessary to support successful project management, budget reporting and resource allocation
  • Leads development and maintenance of appropriate project infrastructure, tools and/or methods necessary to communicate and coordinate project detail and status
  • Ensure the development and management of individual project budgets; serve as a primary resource to individual project leaders for budget planning, particularly the annual capital planning and submission process
  • Demonstrate the ability to work with the technical and applications teams to develop project tasks, work effort required for these tasks, and define a work schedule with planned dates
  • Demonstrate the ability to ‘get things done’, effectively directing the execution of the project office function to support the achievement of successful, on-time and on-budget delivery of IT commitments
  • Demonstrate the ability to deal with the changing environment and to lead/facilitate and manage change efficiently and effectively where appropriate
  • Conduct process assessments, identifying non-value-added activities
  • Develop and execute plans to improve these processes using NMHC process improvement methodologies (DMAIC)
  • Unquestionable integrity, credibility and character with demonstrated high moral, ethical behavior
  • Participate in and/or support relevant IT benchmarking, survey and specific research activities as well as subject matter related educational seminars and events
  • Support the development of executive level presentations that are related to initiatives
  • Be responsible for understanding vendor contracts with NMHC to ensure vendor compliance to project schedules, contractual agreements and compliance with NMHC standards
  • Maintain central file of active vendor contracts
  • Participate in the NMHC capital and operating budget planning process
  • Proficient knowledge of budget preparation, budget management and budget change control

Requirements

  • Bachelor's degree or equivalent experience
  • 5 or more years of experience in Information Services management or project management
  • Demonstrated process improvement and analysis skills
  • Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization
  • Excellent team building and problem-solving skills
  • Excellent verbal and written communication skills
  • Outstanding coordination, facilitation, consultation and conflict resolution skills
  • Ability to work in a complex, cross-organizational system
  • Demonstrated analysis and problem-solving skills
Benefits
  • tuition reimbursement
  • loan forgiveness
  • 401(k) matching
  • lifecycle benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementprocess improvementbudget managementDMAICIT value measurementproject lifecycle managementvendor complianceprocess assessmentorganizational developmentproject infrastructure development
Soft Skills
leadershipcoachingmentoringcommunicationteam buildingproblem-solvingcoordinationfacilitationconflict resolutionadaptability
Certifications
Bachelor's degreeProject Management Professional (PMP)Certified ScrumMaster (CSM)Lean Six Sigma certificationITIL certificationAgile certificationCertified Project Manager (CPM)Change Management certificationProcess Improvement certificationBudget Management certification