Northwest Center

Director

Northwest Center is seeking a strategic and systems-minded Senior Director of Information Technology (IT) to build and lead a modern, integrated technology function that supports our mission, operations, and growth.
As an $80M nonprofit social enterprise with a diverse workforce of more than 900 employees, we depend on technology to connect people, streamline operations, and deliver services at scale.
This leader will define and execute a clear technology strategy, enhance infrastructure and systems, and ensure a secure, user-friendly, and scalable technology environment.
You’ll partner closely with leaders across the organization to understand their needs, guide priorities, and align technology solutions with organizational goals.
Architect, develop, and implement a multi-year technology roadmap that aligns with organizational goals and day-to-day needs.
Oversee enterprise systems and infrastructure, including efforts to modernize tools and migrate to scalable, cloud-based solutions.
Maintain current IT policies, standards, and procedures that support cybersecurity, compliance, and operational stability.
Lead a small internal IT team and manage external vendors and contractors to ensure high-quality service and delivery.
Oversee day-to-day IT support, including ticketing systems and end-user experience.
Support staff across locations with tools and training that improve confidence and productivity in technology use.

Senior Director, Information Technology