Senior Application Systems Analyst
Northwest Bank
full-time
Posted on:
Location Type: Office
Location: Columbus • Ohio • Pennsylvania • United States
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Job Level
About the role
- Provides analytical, tier 2/3 technical support for business applications
- Mentors and coaches junior team members
- Creates and maintains documentation relative to application support and implementation
- Maintains application reliability by identifying systemic issues through root cause analysis
- Independently supports, installs, troubleshoots, maintains, and manages applications
- Gathers, analyzes, and documents business requirements in IT projects aiming at creating new solutions
- Tests, implements, documents, and supports assigned core banking solutions
- Interacts with Fiserv to solve problems and implement projects
- Drives resolution of issues through problem solving, identification of necessary resources, and escalation
- Creates and maintains architecture diagrams, design diagrams, and data flow diagrams using Microsoft Visio
- Facilitates and drives sessions with internal customers to assess business needs
- Supports ETL solutions using SQL Query and other languages/tools
Requirements
- Bachelor's Degree in Computer Science, Information Technology or Engineering with programming concentration
- At least 3 years' relevant work experience or Associate's Degree with 6 years' work experience or High School Diploma with 8 years' work experience
- Experience with automated testing 3 - 5 years
- Analytical experience with a financial institution 3 - 5 years
- Experience working with Fiserv Signature core banking software
- At least 1 year of demonstrable application production support using Fiserv technology stack or equivalent technologies
Benefits
- Competitive compensation
- Professional development opportunities
- Health insurance
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQL Queryautomated testingroot cause analysisapplication supportcore banking solutionsETL solutionsdocumentationbusiness requirements analysistroubleshootingapplication management
Soft skills
mentoringcoachingproblem solvingcommunicationfacilitationanalytical thinkingcustomer assessmentresource identificationescalation managementteam collaboration
Certifications
Bachelor's Degree in Computer ScienceBachelor's Degree in Information TechnologyBachelor's Degree in Engineering