Northwest Bank

Human Resources

• Provide expert guidance to managers and employees on employee relations issues, including performance management, disciplinary actions, and conflict resolution.
• Conduct thorough, confidential investigations into employee complaints, including harassment, discrimination, and ethical concerns, ensuring compliance with internal policies and banking regulations.
• Partner with Legal, Compliance, and HR leadership to ensure consistent and legally sound handling of employee relations matters.
• Monitor and analyze employee relations trends, identifying risk areas and recommending proactive solutions to improve workplace culture and reduce liability.
• Support the development and delivery of training programs on workplace conduct, ethics, respectful communication, and regulatory compliance.
• Collaborate with HR Business Partners and senior leaders to support organizational changes, restructures, and workforce planning initiatives.
• Maintain detailed documentation of employee relations cases, ensuring accuracy, confidentiality, and compliance with recordkeeping standards.
• Assist in the review and enhancement of employee relations policies and procedures to align with banking industry standards and employment law.
• Serve as a resource for interpreting federal and state employment laws, banking regulations, and internal policies.

Employee Relations Partner

Compliance

• Ensure compliance with Company HMDA and Adverse policies
• Meet Quality Control production goals
• Support production team turn time goals
• Minimize errors, ensuring quality results
• Maintain objectivity in assessment of compliance with policies
• Recommend and encourage corrective actions for compliance while supporting efficiency and customer service initiatives
• Actively participate in educational seminars and training
• Perform post-close file reviews to ensure documentation supports HMDA data integrity
• Track recurring HMDA issues
• Recommend enhancements to HMDA process

Retail Lending Compliance Specialist

Data Analyst

• Support, develop, and maintain complex financial models used throughout the loan and deposit product lifecycle
• Design, develop, implement, and execute complex financial models for loss forecasting
• Use Python or R for data consumption, aggregation, analysis, and model development
• Utilize Power BI to develop portfolio analytics and communicate with partners
• Communicate with partners to identify needs and develop requirements

Quantitative Analyst III

Financial Planning and Analysis

• Provide diversification to Northwest's loan portfolio while maintaining high earnings and credit ratings
• Assist in maintaining a credit capability for medium and larger sized corporations
• Ensure competency and accountability of lending officers and staff
• Work with loan operations for data integrity and customer service
• Develop and expand relationships with medium and large sized corporations
• Utilize financial modeling to predict outcomes
• Prepare sales presentation documents and negotiate financial details
• Develop partnerships with various business lines to promote profitability
• Make loan presentations and recommendations
• Provide feedback on loan portfolio condition

Director of Corporate Finance

Account Executive

• Selling loan/lease as well as turn-key bank loan products to new prospects and existing relationships with middle market companies in the assigned territory
• Develop new business through direct sales origination with middle market companies
• Arrange personal meetings with prospects to explain products, rates, and terms
• Achieve volume quota by targeting, qualifying, and closing equipment financing transactions
• Manage customer relationships and assist credit function as required

Senior Account Executive – Equipment Finance

Account Manager

• Develop and expand existing commercial banking relationships
• Prospect actively and successfully bring in new relationships to Northwest
• Engage with the various product partners on a regular basis to discuss cross selling opportunities and referrals to expand and deepen client relationships
• Achieve and exceed budget goals as assigned individually and by region
• Actively participate in community and professional networking events
• Develop meaningful "Centers of Influence" relationships
• Establish and maintain an ongoing prospect list, and a set calling and meeting schedule for prospects, existing clients, and COIs
• Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest
• Manage a commercial loan portfolio of both credit and noncredit clients
• Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required
• Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis
• Ensure noncredit clients have appropriate treasury management and other related commercial services, and risk ratings are appropriate
• As required, collect on delinquent accounts
• Analyze financial statements and related credit material to stay apprised of client performance and assess risk on a continuous basis in conjunction with Portfolio Management
• Complete loan closings in partnership with Portfolio Management
• Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management
• Participate in continued sales, product and credit training
• Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
• Work as part of a team
• Complete special projects as assigned
• Abide by the rules of the safety and loss prevention program
• Perform work tasks in a safe manner
• Report any and all injuries to supervisor
• Know what to do in case of an emergency

Commercial Banking Relationship Manager – III

IT Support

• Lead and oversee small business lending platform
• Drive high-quality production outcomes through defined performance metrics
• Ensure compliance with regulatory and internal policies
• Provide leadership and supervision to underwriters
• Monitor credit quality and portfolio management

Small Business Credit Manager

Manager

• Spearhead the entirety of Northwest Banks Retirement Plan business
• Build internal and external strategies for client acquisition and sales growth
• Oversee retirement plan budgets and forecasts
• Monitor vendor and administrator performance
• Ensure compliance with Internal Revenue Code

Retirement Services Manager

• Lead enterprise-wide compliance efforts for all deposit products and operations, including checking, savings, money market, CDs, and payment services.
• Ensure policies, procedures, and controls meet regulatory expectations and internal standards
• Work closely with the 1LOD (Branch network, Products, Deposit Operations) to ensure compliance enterprise wide
• Assist in the implementation and execution of the Risk and Control Self-Assessment process for deposit compliance
• Partner with business leaders to identify key risks, assess control design and operating effectiveness, and document remediation plans where gaps are identified
• Ensure timely updates and ongoing monitoring of RCSA results
• Monitor regulatory developments impacting deposit operations and ensure timely implementation of necessary policy or process changes
• Provide subject matter expertise to interpret new rules and guidance
• Establish and oversee compliance monitoring and testing plans specific to deposit regulations
• Analyze results, escalate issues, and ensure corrective actions are implemented and tracked to closure
• Assist compliance management in preparing for regulatory compliance examinations and internal audit
• Assist in the development and delivery of training on deposit compliance requirements, including Regulation E, DD, CC, and other applicable rules
• Provide advisory support to business units during product development and process changes
• Prepare regular reporting for senior management and the Board on deposit compliance risks, RCSA results, and program performance metrics
• Support governance committees and risk forums with actionable insights
• Maintain knowledge of Northwest's product offerings and parameters
• Utilize artificial intelligence tools to monitor, analyze, and ensure adherence to deposit-related regulatory requirements, enhancing risk management and operational efficiency

Director of Deposit Compliance

Program Manager

• Lead and administer a variety of human resources programs
• Develop and deliver internal HR training
• Advise leaders and staff on HR programs
• Maintain the HR department calendar to support coordinated processes and initiatives
• Collaborate closely with HR leadership and Internal Communications

HR Program Manager

Analyst

• Play a critical role at the intersection of headcount governance, data-driven reporting, and talent program support.
• Partner closely with HR, Finance, and business leaders to ensure accurate workforce planning, effective organizational design, and streamlined recruitment operations.
• Manage the enterprise headcount approval process.
• Provide analytical support during annual budgeting and monthly forecasting.
• Deliver clear, actionable insights through dashboards and reports.
• Support Talent Acquisition by analyzing hiring trends, coordinating approval workflows, and helping develop strategic recruitment programs.
• Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations.
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency.
• Work as part of a team.