Northwest Access Fund

Program Manager

• Lead the development and implementation of NWAF’s Adult Family Home Program
• Build a robust and healthy portfolio of Adult Family Home business loans
• Establish institutional knowledge about regulatory and compliance requirements and construction best practices for Adult Family Homes and private construction
• Create community awareness about NWAF’s Adult Family Home Program
• Design loan products and procedures integrating financial readiness, inclusive lending, risk management, and organizational stability
• Provide 1:1 technical assistance and group training to loan applicants and entrepreneurs
• Package, underwrite, and monitor Adult Family Home and other small business loans
• Recommend loan policies to the Leadership Team
• Prepare periodic program updates for the Board of Directors and funders
• Build connections with nonprofits, community lenders, manufacturers, contractors, and local agencies
• Research regulatory, zoning, and permitting requirements across jurisdictions
• Lead program design and development with the Director of Lending and lending team
• Develop recommendations for loan terms, eligibility criteria, and program guidelines
• Create procedures addressing financial readiness, affordability, accessibility, risk, and portfolio sustainability
• Identify accessibility and compliance barriers and recommend solutions
• Develop organizational knowledge of construction practices and costs
• Build a compliance framework aligned with local, state, and federal housing regulations
• Coordinate with governments, permitting agencies, and contractors
• Support applicants with business planning, licensing, and operational requirements
• Help borrowers prepare for construction and provide ongoing resource recommendations
• Track program outcomes, including housing accessibility, borrower success, and asset-building impact
• Refine products and improve program effectiveness using data and feedback
• Support packaging and underwriting of home modification loans
• Provide collaborative support to lending, financial coaching, outreach, and administrative teams

Adult Family Home Program Manager, Loan Officer