Northstar Recycling

Account Manager, Customer Service Representative

Northstar Recycling

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $20 per hour

Job Level

Junior

About the role

  • Manage existing relationships and daily transactions with critical business partners
  • Service assigned accounts quickly and efficiently while providing high-quality customer experience and support
  • Work to professionally resolve/deescalate issues for assigned accounts
  • Complete required reporting in a prompt and accurate manner
  • Perform a number of accounting functions as well as verify services pricing
  • Proactively request and review transactional data to ensure accuracy for our Finance team
  • On-call hours are required for this role and are compensated accordingly

Requirements

  • 1 – 2 years of Microsoft Excel and Outlook experience
  • Strong communication and interpersonal skills
  • Exceptional organizational and time management skills
  • High level of attention to detail
  • Database management experience is preferred
Benefits
  • Health insurance
  • 401(k)-retirement plan
  • Company matching of 100% of the first 4% of pay contribution
  • Short-term coverage
  • Long-term coverage
  • Life coverage
  • PTO package including vacation time, sick time, 7 observed federal holidays, and 3 floating holidays
  • Additional time off for volunteer efforts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft ExcelMicrosoft Outlookdatabase management
Soft Skills
communication skillsinterpersonal skillsorganizational skillstime management skillsattention to detail