Northstar Recycling

National Recycling Director

Northstar Recycling

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Lead

About the role

  • Manage a group of strategic Northstar Recycling clients
  • Maximize profits, client retention rates, and effectively achieve client goals
  • Build strong relationships based on trust and respect externally and internally
  • Work to uphold contractual requirements between Northstar and its clients
  • Work across departments and provide leadership and direction internally
  • Think strategically and creatively to add value to the organization
  • Onboard new clients or client locations through large scale implementations and one-off wins
  • Optimize service levels and surpass client expectations
  • Manage a group of Client Development Executives (CDs) that support a NRD’s account base
  • Direct management responsibilities of CDs include ongoing 1-1s, skills/strength development, mentorship/coaching, and professional development of CDs
  • Assisting and training on account-specific issues in real-time
  • Performing reviews, approving time off requests, setting goals, giving/soliciting feedback, disciplinary measures, etc.
  • Maintaining confidentiality in all matters, HR, compensation, etc.
  • Working internally to assign, monitor, and update employee workloads in line with the needs of the Client Services Department
  • Facilitating successful transitions of new accounts and existing accounts across CDs when needed

Requirements

  • 4-year degree
  • 2 years’ experience or more in business or waste/recycling industry a plus
  • Strong interpersonal skills and excellent attention to detail
  • Ability to interact with people at all levels of an organization
  • Ability to effectively communicate and help CDs achieve goals
  • Open-minded to new ideas, company goals, etc.
  • Forward thinking/strategic and growth mindset
  • Ability to prioritize and manage multiple projects
  • Thorough understanding of Northstar’s business model, internal platforms, and ways of working
  • Comfort and experience with negotiations
  • Ability to lead others and work effectively across departments
  • Availability after hours when needed for escalated service emergencies
  • Ability to travel
  • Proven track record of meeting client/outlet expectations while delivering internal value to Northstar
Benefits
  • comprehensive benefits package
  • generous employee contribution to our health, dental, and vision insurance premiums
  • 401(k)-retirement plan with 100% matching for the first 4% of pay contribution
  • company sponsored short-term, long-term, and life coverage
  • multitude of supplemental and voluntary benefit programs
  • competitive PTO package, including vacation time, sick time, 7 observed federal holidays, 3 floating holidays, and additional time off for volunteer efforts
  • remote-first organization with virtual culture and team-building events
  • professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
client managementproject managementnegotiationstrategic planningbusiness developmentaccount managementperformance reviewsmentorshipcoachingconfidentiality
Soft Skills
interpersonal skillsattention to detailcommunicationleadershipteam collaborationopen-mindednessstrategic thinkinggrowth mindsetprioritizationproblem-solving
Certifications
4-year degree