Community Development Advisor
NorthStar Memorial Group
full-time
Posted on:
Location Type: Office
Location: San Diego • California • United States
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Salary
💰 $40,000 - $100,000 per year
About the role
- Actively builds relationships in the community to educate and guide families in their preplanning decisions
- Excels in ability to set an appointment, give presentations, and provide professional park tours
- Completes paperwork timely and accurately, including all specific requirements for contract processing
- Tracks all sales activity and ratios to measure areas of strength and improvement
- Uses CRM to track all contacts and ensure professional follow-up
- Contacts new and existing customers to discuss how specific products or services can meet their needs
- Prospects daily using multiple methods including cold calling, door knocking, mailers, seminars, and outside events
- Provides world class customer service and a positive attitude
- Keeps current in areas as they relate to our profession (veterans benefits, social security benefits, end of life decisions)
- Builds relationships with churchs, civic groups, veteran organizations, hospice, senior living, & other community groups
- Schedules and conducts pre-planning seminars in accordance with established program
- Answers telephone inquiries about cemetery products and services pre-need planning
- Attends training programs scheduled with sales leaders and regional leadership
Requirements
- High School Diploma or equivalent
- Valid drivers license and satisfactory driving record
- Must have reliable transportation
- Knowledge of current federal, state and local regulations related to the cemetery and funeral industry
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract processingsales trackingCRM usagecold callingdoor knockingmailersseminarscustomer servicepre-need planningpresentation skills
Soft Skills
relationship buildingcommunicationprofessionalismorganizationpositive attitudeeducational guidancecustomer engagementtime managementteam collaborationadaptability
Certifications
High School Diplomavalid driver's license