NorthStar Memorial Group

Sales Professionals

NorthStar Memorial Group

full-time

Posted on:

Location Type: Office

Location: Nashville • Tennessee • United States

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About the role

  • Actively builds relationships in the community to educate and guide families in their preplanning decisions
  • Excels in his/her ability to set an appointment, give a preplanning guide presentation, and product presentation
  • Provides professional park tours of each location within their area
  • Completes paperwork timely, neatly and accurately, including all specific requirements for contract processing
  • Actively tracks all sales activity and ratios to measure areas of strength and areas that need improvement
  • Uses CRM to track all contacts and ensure professional follow-up
  • Contacts new and existing customers to discuss how specific products or services can meet their needs
  • Prospects daily using multiple methods including cold calling, door knocking, mailers, seminars, and outside events
  • Builds relationships with churchs, civic groups, veteran organizations, hospice, senior living, & other community groups.
  • Schedules 10-12 Pre-Need appointments each week that are tracked in the CRM.
  • Answers telephone inquiries about cemetery products and services pre-need planning.
  • Attends training programs scheduled with sales leaders and regional leadership.

Requirements

  • High School Diploma or equivalent
  • Valid drivers license and satisfactory driving record
  • Must have reliable transportation
  • Knowledge of current federal, state and local regulations related to the cemetery and funeral industry
Benefits
  • World class customer service
  • Positive attitude
  • Willingness to do Whatever it takes
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRMcontract processingsales trackingpreplanning guide presentationproduct presentation
Soft Skills
relationship buildingcommunicationorganizationtime managementcustomer service
Certifications
High School Diplomavalid driver's license