NorthStar Memorial Group

Sales Professionals

NorthStar Memorial Group

full-time

Posted on:

Location Type: Office

Location: Nashville • Tennessee • United States

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About the role

  • Actively builds relationships in the community to educate and guide families in their preplanning decisions
  • Excels in his/her ability to set an appointment, give a preplanning guide presentation, and product presentation
  • Provides professional park tours of each location within their area
  • Completes paperwork timely, neatly and accurately, including all specific requirements for contract processing
  • Actively tracks all sales activity and ratios to measure areas of strength and areas that need improvement
  • Uses CRM to track all contacts and ensure professional follow-up
  • Contacts new and existing customers to discuss how specific products or services can meet their needs
  • Prospects daily using multiple methods including cold calling, door knocking, mailers, seminars, and outside events
  • Builds relationships with churchs, civic groups, veteran organizations, hospice, senior living, & other community groups.
  • Schedules 10-12 Pre-Need appointments each week that are tracked in the CRM.
  • Answers telephone inquiries about cemetery products and services pre-need planning.
  • Attends training programs scheduled with sales leaders and regional leadership.

Requirements

  • High School Diploma or equivalent
  • Valid drivers license and satisfactory driving record
  • Must have reliable transportation
  • Knowledge of current federal, state and local regulations related to the cemetery and funeral industry
Benefits
  • World class customer service
  • Positive attitude
  • Willingness to do Whatever it takes

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
CRMcontract processingsales trackingpreplanning guide presentationproduct presentation
Soft skills
relationship buildingcommunicationorganizationtime managementcustomer service
Certifications
High School Diplomavalid driver's license