North

Network Engineer

North

full-time

Posted on:

Location Type: Hybrid

Location: Liverpool • United Kingdom

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About the role

  • Provide remote and occasional on-site support for customers’ network infrastructure
  • 2nd line technical support of LAN, WAN, Wi-Fi and Security networks
  • Fault finding through to resolution and customer satisfaction
  • Producing documentation, reports and diagrams plus record keeping
  • Technical installation, testing and support delivering data services
  • Providing 24hr on-call NOC support by rotation on a On call Rota 1 in 4

Requirements

  • Advanced level of knowledge and experience in Network, Wi-Fi and Security technologies
  • In-depth knowledge and hands-on experience in supporting, maintaining, and managing a range of network technologies including Cisco and Aruba switches
  • Experience in Service Desk support following ITIL processes
  • Excellent customer service skills
  • Proficient in documentation, reports and diagrams
  • IT degree level or similar IT qualification is essential
  • Cisco CCNA certification (essential)
  • Cisco CCNP certification (desirable)
Benefits
  • Competitive market salary
  • Excellent benefits package
  • Opportunities for progression throughout the company
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
network technologiesWi-Fi technologiessecurity technologiesCisco switchesAruba switchesfault findingtechnical installationdata servicesITIL processesdocumentation
Soft Skills
customer servicecommunication
Certifications
Cisco CCNACisco CCNP