North West Regional College (NWRC)

Care Coordinator

• Care Coordinators are based primarily in the field while providing both intensive care coordination and comprehensive care management.
• As a Care Coordinator you will provide coordination of medical and social services needed such as, long-term care, transportation, food services, mental health advocacy, medical specialist and referral appointments; while facilitating communication between the clients medical providers, family, and other caregivers.

Manager

• The primary goal of the long-term care case management program is to assist clients in developing a plan of care that lets them live at home with as much health and safety as possible.
• NWRC works with those who choose to live in their own homes rather than move into a nursing home, assisted living, or adult family home.
• Our case managers will coordinate and help get the needed services, which include caregiving, nursing, meals, medical equipment, and more.
• Case managers conduct annual and as-needed home visits to assess clients’ care needs and develop tailored care plans that reflect their preferences and priorities.
• They collaborate with community partners to create holistic, comprehensive care strategies and continuously monitor and adjust these plans throughout the year to ensure clients receive the best possible support.

Case Manager

Contract Specialist

• Manage NWRC’s contracting function, including conducting Requests for Proposal/Qualification processes to secure qualified providers, developing contracts, providing technical assistance to providers, and monitoring providers in delivery of quality services.
• Provide training, oversee NWRC data systems, manage program data, review cost reports and budgets, monitor contracts to assure compliance with federal, state, and local requirements, and develop contract amendments based upon changing requirements or funding.
• Ensure compliance of NWRC policy and procedures for the assigned operational functions.

Clinician

• Behavioral Health Clinicians provide assessments and ongoing individual counseling for adults, including elders and people with disabilities, in-person in their homes or place of residence, as well as via telehealth.
• Services delivered are strengths-based and include, but are not limited to individual psychotherapy, treatment planning, identification and development of natural supports, advocacy, and collaboration with other supports.
• Clinicians maintain caseloads of approximately 20–25 clients and are expected to meet a minimum billing requirement of 55% of total work hours.
• In addition to weekly individual therapy sessions, clinicians participate in supervision, complete timely documentation, engage in ongoing training, and collaborate with other providers.
• Balancing these responsibilities requires strong organizational skills and thoughtful time management.