North Suffolk Community Services

Residential Assistant Program Manager

North Suffolk Community Services

full-time

Posted on:

Location Type: Office

Location: Winthrop • Massachusetts • United States

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Salary

💰 $56,340 - $67,272 per year

About the role

  • With the Program Manager, recruit, hire, train, assign, direct, counsel, discipline and evaluate performance of the Group Home DSP Staff
  • Work in cooperation with staff to ensure client’s successful participation in appropriate recreational and community activities
  • Maintain positive and regular communication with Individual’s family members who have self-identified as interested in maintaining an active role in their disabled Individual’s life
  • Provide crisis intervention and emergency coverage for assigned site(s)
  • Secures additional resources as needed
  • Identifies and resolves problems that have resulted in an emergency situation
  • Provide transportation for Individuals as needed
  • Position requires on-call coverage and some evening and weekend work as needed
  • Position requires some local travel to attend to staff meetings and trainings, client functions/appointments and medical treatments

Requirements

  • Education: High School Diploma or GED required
  • Bachelor’s Degree in a related field preferred
  • Experience: Three (3) years of related direct support experience required
  • Supervisory experience preferred
  • Skills: Must obtain Massachusetts MAP & CPR/First Aid certifications within five (5) continuous months of hire (training provided)
  • Valid Mass driver’s license required.
Benefits
  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service)
  • 12 Sick Days per year
  • 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
direct support experiencesupervisory experiencecrisis interventionproblem resolutiontransportation
Soft Skills
communicationteamworkcounselingevaluationproblem-solving
Certifications
High School DiplomaGEDBachelor’s DegreeMassachusetts MAPCPR/First Aid