North Suffolk Community Services

Community Manager

• Provide team leadership and guidance to direct care staff
• Collaborate with outpatient clinic providers and care coordination entities
• Identify the skills a client needs to live independently (cooking, paying bills, cleaning)
• Work with clients to set life goals in school, work, health, and relationships
• Teach strategies for symptom management
• Engage with families to assist them in supporting the client as they develop those skills
• Organize and lead individual and group social activities that structure each person’s time, increase social experiences, and provide opportunities to practice social skills

Clinical Coordinator – Adult Community Clinical Services

Customer Support

• Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, and develop and/or restore skills impacted by mental illness
• Gather information about community agencies to assist in the provision of services
• Provide side-by-side support and coaching to help people socialize
• Organize and lead individual and group social and recreational activities
• Carry out the assigned interventions and action steps of the treatment plan, through the provision of direct support and rehabilitation services to people on an individual, group, and family basis (in conjunction with professional staff) in the office and in community settings
• Collaborate with Housing Coordinators to help each person in finding a safe and affordable place to live – apartment hunting, finding a roommate, landlord negotiations, cleaning, furnishing and decorating
• Participate in medication administration per MAP and DMH policies and protocol

Community Support Specialist

Counselor

• Be awake and available to persons during overnight shift until persons have left residential program, or until the morning staff person arrives
• Check in with staff, persons who are awake and complete a walk-through of the program every hour
• Read the Staff Communication Log and review risk plans
• Document each person’s progress in the confidential record
• Perform household maintenance and upkeep as needed
• Write daily notes at end of shift if needed, noting any incidents and maintain regular communication with other team members
• Complete medication counts

Residential Awake Overnight Counselor

• Be awake and available to persons during overnight shift until persons have left residential program, or until the morning staff person arrives.
• Perform security checks on an hourly basis to ensure safety of individuals and facility.
• Document each person’s progress in the confidential record.
• Perform tasks on the cleaning checklist and all duties based on individual’s needs and schedule.
• Write daily notes at end of shift if needed, noting any incidents and maintain regular communication with other team members.
• Complete medication counts.

Residential Overnight Support Specialist

Program Manager

• Oversee all milieu activities
• Provide leadership, supervision and evaluation of program staff
• Assist the Clinician in creation of psychosocial assessments and treatment plans for the youth
• Connect with the parents of the enrolled children to provide updates on their child’s progress
• Manage risk issues of program staff as well as the children
• Evaluate the training needs of the program
• Represent the program at appropriate Department of Mental Health meetings and any school based or care coordination meetings for the enrolled child

Program Manager – After School Program

• Offer guidance for residents during skills building
• Develop and implement individual treatment plans for residents
• Assist with daily living activities, including meal preparation, money management, doctor’s appointments and assisting with personal hygiene
• Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management and develop and/or restore skills impacted by mental illness to help them live a self-directed life.
• Ensure appropriate staff-to-client ratio at all time
• Develop and promote a supportive relationship with the residents
• Provide side-by-side support and coaching to help people socialize and become more involved in their community.

Residential Support Specialist

• Responsible for the clinical and administrative aspects of a residential program for adults living with developmental disabilities
• Help people in the areas of daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan
• Recruit, train, supervise, evaluate, and facilitate progressive discipline as needed for all staff in conjunction with the Residential Services Coordinator
• Arrange staff schedules to meet the health and safety requirements, as well as the individual needs of the people
• Create a Positive Behavior Supports atmosphere in the programs, following the PBS model
• Oversee use of the ISP system to complete ISP planning and ensure related documentation is completed in a timely manner
• Participate in the assessment of person referrals, admissions and discharges
• Ensure the program and person records are current, comprehensive and meet agency and funding source standards
• Liaison with families/guardians, DDS, and other outside service providers
• Supervise and participate in the housekeeping and maintenance of the house and vehicle
• Participate in the development of the program budget, and monitor the program expenses
• Monitor medications in accordance with MAP regulations
• Teach NSCS trainings to newly hired employees

Residential Program Manager

Therapist

• Provide clinical assessments, evaluation, diagnosis and treatment of children using individual and group techniques
• Participate with/or supervises staff for assessments and interventions
• Administer and interpret client assessment activities as needed
• Function fully as part of an inter-disciplinary team and attend staff meetings/case conferences
• Participate in service coordination activities as a team member
• Prepare written reports as needed
• Maintain all required DPH, agency and program required documentation and ensure all client file placement
• Share knowledge and resources about involved pediatric occupational therapy intervention to client’s parents and staff
• Provide consultation, training, and in-services to staff as needed

Pediatric Occupational Therapist

Affiliate Manager

• Supervise children during program activities
• Intervene during a crisis using appropriate techniques including WELLE restraint.
• Drive program van and accompany other staff during ride.
• Complete daily documentation of children’s progress in the milieu.
• Perform duties as a Family Partner including maintaining contact with caregivers and conduct outreach to their families in their homes and communities as necessary.
• Other duties as assigned by program manager.

Family Partner

• Manage employee efforts to engage people and partner with them to improve their health and wellness
• Ensure that day to day operations of the group home program are grounded in the philosophy and techniques of psychiatric rehabilitation
• Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery
• Instill hope by engaging in positive interactions that promote recovery and empowerment
• Collaborate in the development and implementation of Safety Plans and Crisis Prevention and Response Plans
• Lead the hiring process for residential staff and ensures that all staff are properly oriented and are trained in all mandatory trainings
• Participate in the on-call rotation

Residential Program Director

Bilingual

• Provide support, coordination of disposition planning and treatment service for the duration of the MCI episode of care according to clinical need
• Fulfill aspects of YMCI (Youth Mobile Crisis Intervention) ESP specifications, which require in-home crisis intervention with youth and families
• Coordinate follow up with other staff members of the Emergency Services Program to insure needs of youth and family are met to reduce crisis
• Provide direct mobile and on site psychiatric clinical services in coordination with other community service providers
• Evaluate clients in terms of setting and treatment plan which includes evaluation and developing a treatment plan
• Identify needs and strengths; assist in planning, implementing and evaluating necessary care of individuals, children and families in conjunction with community resources
• Asses crisis or emergency situations and intervene immediately with appropriate treatment for clients
• Prepare written/computer cases recording documents, within prescribed time limits

Mobile Crisis Clinician – Bilingual Spanish/Portuguese

• Be awake and available to persons during overnight shift until persons have left residential program, or until the morning staff person arrives
• Perform security checks on an hourly basis to ensure safety of individuals and facility
• Document each person’s progress in the confidential record
• Perform tasks on the cleaning checklist and all duties based on individual’s needs and schedule
• Write daily notes at end of shift if needed, noting any incidents and maintain regular communication with other team members
• Complete medication counts

• Work directly with individuals and staff to ensure that the needs of the Individuals living in the group home are met in all areas of service
• Supervise the house basic systems such as ISP and clinical plan implementation
• Ensure community integration, medication administration, laundry, shopping, and menu/meal planning
• Ensure the maintenance and safety of the group home
• With the Program Manager, recruit, hire, train, assign, direct, counsel, discipline and evaluate performance of the Group Home DSP Staff
• Maintain positive and regular communication with Individual’s family members

Residential Assistant Program Manager

• Provide direct care to individuals living in a residential setting.
• Help individuals with daily living skills, transportation, skill-building, money management, medication administration, risk mitigation, and other areas based on the person-centered treatment plan.
• Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, and develop and/or restore skills impacted by mental illness to help them live a self-directed life.
• Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
• Arrange and transport residents to appointments or daily outings.
• Complete administrative tasks, such as answering phones or filling out paperwork.
• Assist with household tasks such as cooking and cleaning.
• Provide side-by-side support and coaching to help people socialize and become more involved in their community.