Residential Assistant Program Manager
North Suffolk Community Services
full-time
Posted on:
Location Type: Office
Location: Chelsea • Massachusetts • United States
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Salary
💰 $56,340 - $67,272 per year
About the role
- Work directly with individuals and staff to ensure needs of individuals in the group home are met in all areas of service.
- Supervise the house basic systems such as ISP and clinical plan implementation, community integration, medication administration, laundry, shopping, menu/meal planning and maintenance and safety of the group home.
- Recruit, hire, train, assign, direct, counsel, discipline and evaluate performance of Group Home DSP Staff with the Program Manager.
- Work in cooperation with staff to ensure client’s successful participation in recreational and community activities.
- Liaison with families, guardians, DMH and other service providers.
- Provide crisis intervention and emergency coverage for assigned site(s).
- Identify and resolve problems that have resulted in an emergency situation.
- Provide transportation for individuals as needed.
- Position requires on-call coverage and some evening and weekend work.
- Local travel to attend staff meetings and trainings, client functions/appointments and medical treatments is required.
Requirements
- Education: High School Diploma or GED required.
- Bachelor’s Degree in a related field preferred.
- Experience: Human Service experience, specifically with populations with severe & persistent mental illness and/or substance use disorder required.
- Supervisory experience preferred.
- Skills: Must obtain Massachusetts MAP & CPR/First Aide certifications within five (5) continuous months of hire (training provided).
- Valid Mass driver’s license required.
Benefits
- Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service)
- 12 Sick Days per year
- 11 Paid Holidays per year
- Eligible employer for the Public Service Loan Forgiveness program
- Health & Dental Insurance, with generous employer contribution
- Employer Paid Life Insurance
- 403 (b) Retirement Plan with employer matching
- Voluntary Short and Long Term Disability Insurance
- Medical & Dependent Care Flexible Spending Accounts
- Access to Credit Union Banking
- Access to State Tuition Remission Program (Worksite Specific)
- Employee Referral Bonus Program
- Discounted Movie Tickets
- Comprehensive Training Program
- Internal Advancement Opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
crisis interventionmedication administrationcommunity integrationrecreational activity planningproblem resolutiontransportation servicessupervisory skillstraining and developmentperformance evaluationmenu/meal planning
Soft Skills
communicationleadershipteamworkcounselingdisciplineorganizational skillsproblem-solvingempathyflexibilitytime management
Certifications
Massachusetts MAPCPRFirst Aid