North LA County Regional Center (NLACRC)

Consumer Services Coordinator, Bilingual – Spanish

North LA County Regional Center (NLACRC)

full-time

Posted on:

Location Type: Office

Location: Lancaster • California • United States

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Salary

💰 $27 - $38 per hour

About the role

  • Provides information, advocacy, and service arrangement for consumers and families.
  • Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary.
  • Identify and coordinate services for individuals and their families.
  • Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
  • Serve as an advocate for individuals served by community agencies.
  • Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
  • Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs.
  • Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required.

Requirements

  • Bachelor’s degree in psychology, social work, sociology, or related human services field and at least two years of related experience.
  • A Master’s degree in a related subject may be substituted for experience.
  • Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals.
  • Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook.
  • Valid California Driver’s License and reliable transportation, or acceptable substitute, required.
  • Bilingual Spanish may be required dependent upon position.
Benefits
  • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only.
  • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents.
  • Pre-Tax Flexible Spending Account for eligible health care expenses
  • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
  • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
  • No cost Vision plan for employees and eligible dependents
  • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
  • NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
  • Participate in the Public Service Loan Forgiveness program
  • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
  • Holidays – NLACRC offers 12 paid holidays throughout the year
  • Most positions are offered a hybrid – remote option
  • Professional Development Opportunities & Growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Bachelor's degreeMaster's degreeknowledge of intellectual disabilitiesknowledge of developmental disabilitiesperson-centered planningadvocacyservice coordinationdocumentationcase managementemergency on-call services
Soft Skills
organizational skillsverbal communicationwritten communicationability to work independentlyability to work cooperativelyempathytrustrespectcultural sensitivityproblem-solving
Certifications
California Driver's License