North LA County Regional Center (NLACRC)

Office Assistant II – Bilingual, Spanish

North LA County Regional Center (NLACRC)

full-time

Posted on:

Location Type: Hybrid

Location: Santa Clarita • California • United States

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Salary

💰 $21 - $30 per hour

About the role

  • Responds to heavy volume of phone calls, transferring calls to appropriate staff, answers general questions.
  • Greets consumers, families, and other visitors.
  • Checks in and verifies appointments and ensures consumers and visitors connect with appropriate staff.
  • Schedules appointments with consumers, related parties or internal staff.
  • Reserves rooms for meetings and conferences; maintains department calendars for staff.
  • Performs a variety of clerical and support tasks, including filing, scanning, copying, preparing written correspondence, and communicating with consumers, families and service providers and other agencies.
  • Types, inputs, and maintains documents, consumer information and/or related data into computer databases, software, tracking systems/tools, etc.
  • Prepares reports/documents by collecting and collating information.
  • Sets up and maintains paper and/or electronic filing systems.
  • Maintains, stocks and inventories supplies as assigned.

Requirements

  • High school diploma or general education degree (GED); or equivalent combination of education and experience required.
  • Two (2) years related experience required working in an office environment or related experience.
  • Microsoft Office and related applications.
  • Knowledge of general office functions and customer service skills.
  • Ability to operate a computer and enter data accurately.
  • Ability to speak and write in an organized and effective manner.
  • Ability to write with excellent grammar.
  • Ability to be detail oriented.
  • Ability to multi-task.
  • May require bilingual Spanish dependent upon the position.
Benefits
  • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only.
  • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents.
  • Pre-Tax Flexible Spending Account for eligible health care expenses
  • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
  • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
  • No cost Vision plan for employees and eligible dependents
  • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees.
  • Participate in the Public Service Loan Forgiveness program
  • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time,
  • Holidays – NLACRC offers 12 paid holidays throughout the year
  • Most positions are offered a hybrid – remote option (after 90-days continuous employment, at manager/supervisor’s discretion)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrydocument preparationfilingschedulingreport preparationappointment verificationclerical supportinventory managementcomputer database managementcustomer service
Soft Skills
detail orientedmulti-taskingeffective communicationorganizational skillsinterpersonal skillswriting skillsgrammar proficiencyproblem-solvingtime managementbilingual Spanish
Certifications
high school diplomaGED