North LA County Regional Center (NLACRC)

Office Assistant II, Bilingual, SPP

North LA County Regional Center (NLACRC)

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $21 - $30 per hour

Job Level

JuniorMid-Level

About the role

  • Responds to heavy volume of phone calls, transferring calls to appropriate staff, answers general questions.
  • Greets consumers, families, and other visitors; checks in and verifies appointments and ensures consumers and visitors connect with appropriate staff.
  • Schedules appointments with consumers, related parties or internal staff; reserves rooms for meetings and conferences; maintains department calendars for staff.
  • Performs clerical and support tasks including filing, scanning, copying, preparing written correspondence, and communicating with consumers, families, service providers and other agencies.
  • Types, inputs, and maintains documents, consumer information and/or related data into computer databases, software, tracking systems/tools.
  • Prepares reports/documents by collecting and collating information; sets up and maintains paper and/or electronic filing systems.
  • Maintains, stocks and inventories supplies as assigned; performs other related duties as required.
  • Processes incoming and outgoing USPS, UPS, FedEx, interoffice, faxes, documents; runs outgoing mail through postage machine; packages materials for shipping.
  • Services and maintains office equipment (paper jams, toner replacement, etc.); copies, files, retrieves and/or scans documents; may research files on the computer.
  • Maintains files through purging/archiving documents and ensuring that documents are filed appropriately; makes copies and packets, distributes documents and prepares materials for mailing; coordinates boxes for off-site storage.

Requirements

  • High school diploma or general education degree (GED); or equivalent combination of education and experience required.
  • Two (2) years related experience required working in an office environment or related experience.
  • Microsoft Office and related applications.
  • Knowledge of general office functions and customer service skills.
  • Ability to operate a computer and enter data accurately.
  • Ability to speak and write in an organized and effective manner.
  • Ability to write with excellent grammar.
  • Ability to be detail oriented.
  • Ability to multi-task.
  • May require bilingual Spanish dependent upon the position; Bilingual English/Spanish is preferred.
  • Valid California Driver’s License and reliable transportation, or acceptable substitute, required.