Norsk Hydro

Manager, Application Management, HR Systems

Norsk Hydro

full-time

Posted on:

Location Type: Office

Location: OsloNorway

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About the role

  • Manage the SAP SuccessFactors (ONE) and UKG Employee Archive solution according to the Service Agreements with GPO
  • Lead and manage the ONE AM team and support the professional development
  • Ensure system management activities, processing of support, release, access and change ticket management in Service Now according to agreed procedures and within agreed SLA timelines
  • Ensure stable and efficient system operations in close collaboration with internal and external vendors (such as NTT, SAP SuccessFactors, UKG, GBS IT, etc.)
  • Plan and execute change and development activities in accordance with the established change management procedure and in close cooperation with process owners and system owner
  • Participate in/ manage projects when required
  • Act as a strategic partner to Group People and Organization (GPO) including the process owners and system owner ensuring that system capabilities aligned with organizational needs
  • Ensure to work in compliance with Hydro Quality system, HSE regulations, policies and standardized operating procedures and develop system specific documents within this framework
  • Manage budget, resource allocation, and vendor relationships related to the application area
  • Ensure compliance with data privacy, information security, and corporate governance policies
  • Focus on Continous Improvements within the Service Delivery both on the admin and business processes

Requirements

  • 5-10 years of experience within system management, preferably including People Management Responsibility
  • Minimum Bachelor Degree in information technology, Human Resources, Business Administration or similar
  • Experience from managing SAP SuccessFactors or similar tools (like Workday) in a global or multinational environment
  • Fluent in English is mandatory, both oral and written
  • Any other language is a plus
  • Experience from People Management in professional organization, preferably from multicultural / global teams
  • Strong ability to understand business processes and ability to translate this into requirements for how the systems needs to be configured
  • Strong stakeholder management skills, with the ability to communicate effectively across HR, IT, and business functions
  • Strong Service delivery mindset
  • Strong analytical and problem-solving abilities with a structured and proactive approach
  • Ability to monitor and handling multicultural teams and handling conflicts
  • Ability to communicate well with high level stake holders as well as professionals
  • Customer service orientation.
Benefits
  • Working at the world’s only fully integrated aluminum and leading renewable energy company
  • Diverse, global teams
  • Flexible work environment/home office
  • We provide you the freedom to be creative and to learn from experts
  • Possibility to grow with the company, gain new certificates
  • Attractive benefit package
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAP SuccessFactorsUKGService Nowchange managementdata privacyinformation securitycorporate governancebudget managementresource allocationsystem management
Soft Skills
people managementstakeholder managementcommunicationservice delivery mindsetanalytical skillsproblem-solvingconflict resolutioncustomer service orientationcollaborationstrategic partnership
Certifications
Bachelor Degree in information technologyBachelor Degree in Human ResourcesBachelor Degree in Business Administration