Norit Activated Carbon

Account Manager

• - Develop and implement corporate account strategies using a broad understanding of Norit’s services. Negotiate and administer customer contracts to maximize profitability. Provide commercial leadership for corporate accounts in the United States/Canada and coordinate specific marketing, manufacturing, capital investments and quality actions.
• - Drive both current and future value for Norit by building a shared understanding of the individual customer and overall portfolio profitability and focus on where Norit can differentiate itself at the interface with the customer.
• - Develop broad contacts throughout the customer’s organization. Maintain customer profiles for competitive analysis. Represent accounts internally and externally to the highest professional standards. Understand and respond to customer needs for existing and new products (i.e. pricing, product availability and quality).
• - Communicate customer goals and objectives with involved stakeholders. Facilitate, coordinate and manage Norit communications with the customer.
• - Monitor competitive activity in each account and ensure that appropriate response strategies are formulated.
• - Work with internal teams to monitor accounts receivable to meet corporate initiatives and handles daily account issues.
• - Assist in developing the business case for key customer programs such as continuous improvement, quality, new product service initiatives and capital investments.
• - Provide business perspective to management of accounts via monthly reports.
• - Meet with Key Accounts on a frequent basis to maintain current accounts and to develop new accounts.
• - Consistently work with Salesforce.com for maintaining up to date “living documents”.

Account Manager – Emissions Control

Sales

• Activate your potential – join NORIT, the world leader in activated carbon production!
• Energetic, results-driven Sales Manager to manage a defined sales territory in Eastern Europe, driving growth and customer relationships
• Manage Eastern European countries (Austria, Czech Republic, Hungary, Croatia, Serbia, Slovakia, Slovenia) to generate revenue, volume, margins and manage days outstanding
• Implement and execute the NORIT EMEA Sales Execution Framework
• Develop volume and revenue forecasts, sales plans and strategies
• Build customer and portfolio profitability understanding to differentiate NORIT
• Negotiate complex sales contracts and collaborate with Application Specialists to present product features and benefits
• Provide commercial support, coordinating with internal stakeholders and production sites (~30% of time)
• Identify new market opportunities and target builds; maintain accurate budget and forecast information
• Lead indirect channel/distribution management and customer service excellence
• Consistently use Salesforce.com and maintain up-to-date Sales Funnel using ComStrat, Balance of Power and ENS negotiation preparation documents

Account Manager – Emissions Control

Area Sales Manager