Nordware

Analyst

• Act on the functional analysis of requests, translating business needs into clear, structured, and understandable specifications for the technical team.
• Prepare functional and technical documentation, detailing flows, business rules, integrations, exceptions, and use cases, with support from the development team when necessary.
• Work together with the Product Owner on backlog refinement, ensuring that requests are ready for development (Definition of Ready).
• Interact with developers to assess technical feasibility, identify risks, dependencies, and potential impacts on existing solutions.
• Lead requirements-gathering sessions with stakeholders (internal and/or external), ensuring a complete understanding of needs.
• Define and document clear and measurable acceptance criteria for each request.
• Support the team in effort estimation by collecting and consolidating estimates from developers.
• Validate deliveries by performing functional tests and ensuring the results meet the acceptance criteria before release.
• Identify inconsistencies, gaps, or improvement opportunities during the development and validation cycle.
• Collaborate with the support team in analyzing incidents, contributing functional diagnostics and root cause identification.

Functional Analyst, Mid-level