Nordson Corporation

Strategic Account Manager, Industrial Machinery

Nordson Corporation

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Responsible for sales and service support for all customers in assigned territory
  • Travels extensively to assigned customers
  • Spends majority of their time one-on-one with customers
  • Sales of systems and parts to existing customers and new customers in assigned territory
  • Services, installs and maintains all systems installed at assigned customers
  • Travels to customer locations daily
  • Identifies opportunities and works with Account Coordinator and Application Specialist to sell systems and parts for assigned customers
  • Identifies new applications, system upgrades and new customer needs and recommend best solution to improve customer operations
  • Maintains detailed knowledge of Nordson products, prices, policies, and procedures
  • Provides product and part number information to customer as requested to facilitate customer direct ordering
  • Creates formal quotes when required based upon customer needs
  • Advises Regional Sales and Service Manager and Application Specialists of new markets, changes in existing markets, competitor activities (prices and product changes), and needs for new or redesigned Nordson hardware
  • Responsible for doing and keeping up-to-date on activity reports, contacts and line surveys in CRM system
  • Maintains personal appearance, test equipment, and vehicles in a manner that reflects credit on the corporate image
  • Performs other duties as assigned

Requirements

  • Associates Degree in technical/business discipline or equivalent work experience
  • 5 years related experience (in lieu of education) required
  • Experience in a field territory position with sales or technical support responsibility is desired
  • Proven record of technical selling skills
  • Mechanical and electrical knowledge and skills
  • Hydraulic systems knowledge and skills
  • Electronic knowledge and skills to include the use of typical instrumentation, tools and equipment
  • Ability to read installation, dimension and troubleshooting drawings plus hydraulic/pneumatic diagrams, electrical schematics and wiring diagrams
  • Advanced knowledge of application requirements and parameters for all Nordson applications
  • Effective oral and written communication skills
  • Must be a self-starter
  • Must be a team player
  • Creative thinker
  • Ability to use a computer to maintain records – including Excel spreadsheets, to prepare correspondence, and for communication purposes (i.e. Internet)
  • Spanish fluency, written and spoken.
Benefits
  • Diverse and inclusive workplace
  • Opportunities for professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical selling skillsmechanical knowledgeelectrical knowledgehydraulic systems knowledgeelectronic knowledgeinstallation drawingstroubleshooting drawingshydraulic diagramspneumatic diagramselectrical schematics
Soft skills
effective communicationself-starterteam playercreative thinker
Certifications
Associates Degree in technical/business discipline