NORDFROST GmbH & Co. KG

Account Manager

• Manage and develop existing key accounts in the Southern Germany region
• Build long-term, trust-based customer relationships
• Support contract and pricing negotiations
• Create, track and analyze proposals
• Analyze customer requirements and identify new business opportunities
• Coordinate between customers, sales and internal departments
• Prepare and conduct customer meetings and presentations
• Support tenders and sales projects
• Maintain and document customer and sales data in the CRM system
• Monitor market and competitor developments

Junior Key Account Manager – Southern Germany

Administration

• Technical responsibility for and active participation in migrating our SAP systems to the cloud via SAP RISE
• Installation, configuration, monitoring and maintenance of SAP S/4HANA, EWM, Solution Manager and SAP BusinessObjects
• Planning and execution of patch and upgrade management, system updates and service pack installations
• Conducting performance analyses, identifying bottlenecks and implementing optimization measures
• Building, maintaining and further developing an SAP monitoring system (job and IDoc monitoring, automations, queues)
• Managing SAP authorization roles in compliance with company policies
• Supporting system and client copies, migrations as well as backup and recovery processes
• Technical support for additional SAP projects and close collaboration with business units
• Documentation of systems, processes and technical procedures

Junior Key Account Manager – Southern Germany

SAP Basis Administrator – m/f/d