Customer Manager – Wind Energy
Nordex Group
full-time
Posted on:
Location Type: Office
Location: Hamburg • Germany
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About the role
- Support and manage customers, plant operators, and technical and commercial operations managers
- Handle commercial inquiries related to the operation of wind turbines
- Act as the interface between customers and internal specialist departments
- Manage and develop long-term customer relationships in service
- Support sales of technical products such as yield-optimization solutions and assist with contract amendments and extensions
- Ensure complete documentation and structured, contract-compliant reporting
Requirements
- Completed commercial/business education or equivalent qualification
- Professional experience in customer management or B2B customer support
- Strong interest in technical topics related to wind turbines
- Strong affinity for proactive, service-oriented customer care
- Confident user of IT systems such as SAP and Microsoft Office
- Team-oriented, structured and solution-focused working style
- Excellent German and good English skills, both written and spoken
Benefits
- #GreenerFuture: Help shape a sustainable future — your work makes a real contribution to the environment.
- #Flexibility: Work–life balance matters to us — we offer flexible working hours, various work-time models, and up to 8 days of remote work per month.
- #Mobility: We promote sustainable mobility — we subsidize 80% of the Deutschlandticket and provide a €15 employer contribution for bike leasing.
- #CareForTomorrow: With our company pension scheme and the option for disability insurance, you’re well covered for the future.
- #Health: Your health matters — we offer health days, company sports, office yoga, and free support through the pme family service.
- #Holiday: Time off is important — for full-time employees you are entitled to 30 days of vacation per year, plus December 24 and 31 off.
- #OneCompany: Together we achieve more — with over 10,000 employees from 95 nations, we value and promote an international and collegial corporate culture.
- #Corporate Benefits: Save with ease — benefit from attractive discounts on travel, electronics and much more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer managementB2B customer supportyield-optimization solutionscontract amendmentscontract extensions
Soft Skills
service-oriented customer careteam-orientedstructured working stylesolution-focused working style
Certifications
commercial/business education