Admissions Manager
Nord Anglia Education
full-time
Posted on:
Location Type: Office
Location: Barcelona • Spain
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Tech Stack
About the role
- Lead the complete admissions process from initial inquiry to enrollment, ensuring systematic approaches that maximize conversion rates
- Work alongside the DAM & Marketing Manager to develop comprehensive recruitment strategies aligned with school FTE targets and growth objectives
- Design and oversee Family Experience Journey (FEJ) initiatives to streamline operations, increase satisfaction and eliminate inefficiencies
- Establish clear workflows, timelines, and quality standards for all admissions activities
- Create and maintain admissions policies, procedures, and best practices documentation
- Actively establish, promote and maintain positive relationships with senior leaders and the academic team
- Conduct regular process reviews and implement continuous improvement measures
- Oversee the complete offer letter process, from application review to final enrollment decisions
- Make admission recommendations in collaboration with DAM & academic leadership
- Manage enrollment capacity across grade levels and ensure optimal class compositions
- Coordinate with finance department on fee structures and payment processes
- Handle complex admissions cases and escalated family concerns
- Monitor enrollment pipeline and forecast achievement against FTE targets
- Oversee campus tour programme and ensure exceptional visitor experiences
- Handle VIP visits and prospective families requiring senior-level attention
- Represent the school at education fairs, community events, and networking functions
- Maintain awareness of market situation, USP and competitor school offering
- Maintain relationships with feeder schools, educational consultants, and embassy contacts
- Support marketing initiatives
- Manage and mentor 2 Admissions Officers and 1 Admissions Coordinator
- Coordinate team responsibilities to ensure a seamless family experience
- Conduct regular team meetings, performance reviews, and goal-setting sessions
- Foster collaborative environment while maintaining individual accountability
- Provide training and support for new systems, processes, and admissions best practices
- Establish comprehensive data collection systems to track key performance indicators
- Generate regular reports on conversion rates, enrollment trends, and recruitment effectiveness
- Analyze admissions funnel performance to identify optimization opportunities
- Maintain accurate records for regulatory compliance and accreditation purposes
Requirements
- Bachelor’s degree in business administration or related field - mandatory.
- Postgraduate business qualification (MBA or equivalent) - preferred.
- Minimum 5 years of relevant experience in admissions or students recruitment - mandatory.
- Background in education, services, or regulated environments - desirable.
- English & Spanish at bilingual level - mandatory.
- Catalan - preferred.
- Right to work in Spain - mandatory.
- Competent in ERP, financial planning tools, and Microsoft Office.
- Confidence in presenting to senior stakeholders and regional cross-functional team.
Benefits
- World-class education environment
- Commitment to safeguarding and promoting welfare of pupils
- Opportunities for professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
admissions processrecruitment strategiesdata collection systemsperformance indicatorsenrollment managementprocess improvementpolicy documentationconversion rate analysisfinancial planning toolsbilingual communication
Soft skills
relationship managementteam leadershipcollaborationproblem-solvingcommunicationmentoringorganizational skillspresentation skillscustomer servicestrategic thinking
Certifications
Bachelor’s degreeMBA or equivalent