Noora Health

Executive

• Working on WhatsApp based Remote Engagement Service (RES)
• Answering queries through this platform and calling families as needed
• Managing tech platforms related to Remote engagement service (like copilot, rapidpro)
• Translating questions from regional languages to English for medical team
• Documenting conversations as per protocols
• Keeping Remote engagement service reports up to date on the drive
• Conducting surveys as and when needed

Medical Support Executive, Marathi

• You will be working on our WhatsApp based Remote Engagement Service (RES).
• Respond to queries asked by patients and families as per training given by our team.
• Translating the questions from regional languages (Punjabi Hindi) to English.
• Documenting the conversations as per protocols.
• Keeping the Remote engagement service reports up to date on the drive.
• Calling families, talking to them in one of these regional languages (Punjabi /Hindi).
• Conducting surveys as and when needed.
• Participate in any additional activities related to the RES.