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Noora Health

Medical Support Executive

Noora Health

Medical Support Executive for Noora Health managing queries via WhatsApp for families in Punjabi. Assisting in translation and documentation for the Remote Engagement Service.

Posted 7/8/2026full-timeRemote • 🇮🇳 IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates fluency in Punjabi and Hindi, with the ability to translate and communicate effectively with patients and families. Proficient in documenting conversations and maintaining accurate reports within the Remote Engagement Service framework.

Highest-signal resume keywords
Fluency In PunjabiProficiency In HindiClinical ExperienceDocumentation SkillsRemote Engagement Service

ATS Keywords

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Applicant Tracking System Keywords

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Tools & Technologies
Android PhoneLaptopWeb BrowsersGmail
Certifications & Qualifications
BSC - Nursing
Industry Keywords
Remote Engagement ServicePatient CommunicationSurveysDocumentation Protocols

Tech Stack

Tools & technologies
Android

About the role

Key responsibilities & impact
  • You will be working on our WhatsApp based Remote Engagement Service (RES).
  • Respond to queries asked by patients and families as per training given by our team.
  • Translating the questions from regional languages (Punjabi Hindi) to English.
  • Documenting the conversations as per protocols.
  • Keeping the Remote engagement service reports up to date on the drive.
  • Calling families, talking to them in one of these regional languages (Punjabi /Hindi).
  • Conducting surveys as and when needed.
  • Participate in any additional activities related to the RES.

Requirements

What you’ll need
  • Fresh candidates from BSC - nursing background can apply.
  • (Good to have 1/2 years of clinical experience)
  • Fluency in speaking, reading, and writing one of these languages ( Punjabi ).
  • Proficiency in Hindi language will be preferred.
  • Comfortable using android phones, laptop, web browsers, Gmail, and other popular online websites.

Benefits

Comp & perks
  • Health insurance
  • Paid time off
  • Flexible work arrangements