Nooks

Account Executive, Upsell

Nooks

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Own expansion and upsell revenue for our Sales Engagement Platform within an existing customer base
  • Partner directly with Sales and Customer Success Leadership to design, test, and document the SEP expansion playbook
  • Run discovery focused on expansion opportunities, mapping SEP capabilities to customer needs and desired business outcomes
  • Track learnings from wins and losses to continuously refine messaging, ICP, and expansion motion

Requirements

  • Proven experience as an expansion-focused seller or new-business AE of Sales Engagement Platforms or adjacent sales technology
  • Strong track record of expanding revenue within existing accounts
  • Deep understanding of Sales and SDR team workflows, buyer personas, and how SEP tools drive productivity and business outcomes
  • Experience operating in early-stage or high-growth environments with limited process and high ownership
  • Ability to handle extreme ambiguity, prioritize effectively, and build structure where none exists
  • Strong executive presence and comfort selling to sales leaders (VP Sales, CRO, RevOps leaders)
  • Prior experience as a BDR/SDR and an AE in technology
  • Nice to have: Experience being a first or early seller for a new product, motion, or business line
  • Nice to have: Background in helping define pricing, packaging, or GTM strategy for expansions
  • Nice to have: Experience working closely with Product teams to translate customer feedback into roadmap input
Benefits
  • Equal Employment Opportunity statement
  • Diverse and inclusive workforce
  • Hybrid work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Sales Engagement Platformsexpansion revenueupsell revenuediscovery processcustomer needs mappingbusiness outcomespricing strategypackaging strategyGTM strategy
Soft skills
executive presenceability to handle ambiguityprioritizationbuilding structurecommunicationcollaborationownershipadaptability