Nonstop Administration & Insurance Services

Account Executive

• Prospect and qualify new client and channel partner leads
• Schedule and facilitate meetings and presentations with prospects
• Conduct consultative prospect meetings with Producers, Account Managers, and Leadership
• Develop a trusted advisor relationship with preferred partners
• Prepare financial analysis proposals
• Track all sales activities in the company CRM system
• Maintain a well-developed pipeline of prospects
• Proven ability to meet and exceed sales quotas
• Work closely with a team of coordinators, sales, marketing, and account management members

Sales Consultant

Analyst

• Resolve substantiation tickets promptly with professionalism and clarity, providing high-level customer service through written and verbal communication
• Maintain accurate, thorough case notes and escalate issues to leadership when appropriate
• Work effectively in a fast-paced, remote work environment with high-volume ticket traffic
• Demonstrate expert understanding of healthcare coverage, including in-network and out-of-network services, provider eligibility, and service classifications
• Review and explain Explanation of Benefits (EOBs), provider billing statements, and other medical documentation
• Occasionally coordinate with medical carriers and provider billing departments to resolve claim discrepancies
• De-escalate difficult member situations by offering calm, empathetic, and solutions-focused support
• Ensure all interactions reflect a commitment to member satisfaction and positive outcomes
• Build trust and foster positive relationships by going above and beyond for members
• Adhere strictly to HIPAA and confidentiality policies, as well as internal processes and compliance standards
• Engage in ongoing training and professional development to stay current on healthcare trends and substantiation best practices

Substantiation Analyst

Pricing Analyst

• Analyze pricing performance, profitability, elasticity, and competitive positioning across products and markets
• Analyze healthcare claims cost trends and update pricing to reflect past and projected costs
• Develop pricing models, cost analyses, and scenario forecasts to support data-informed pricing decisions
• Evaluate current pricing structures and recommend adjustments to optimize revenue and margin
• Monitor market trends, competitor pricing, and customer behavior to inform strategy
• Build, maintain, and enhance dashboards and reports that provide actionable insights to stakeholders
• Identify data trends, patterns, and anomalies to support strategic pricing decisions
• Create automated reporting tools and processes to streamline pricing analysis
• Partner with Sales, Finance, and Product to support pricing proposals, revenue forecasts, and go-to-market strategies
• Present insights and recommendations to leadership in a clear, concise, and data-driven manner
• Ensure accuracy and integrity of pricing-related data within BI systems
• Maintain datasets, pricing tables, and inputs used for analysis and forecasting
• Recommend and implement improvements to data systems, collection methods, and analytics workflows

Business Intelligence Pricing Analyst

Digital Marketing

• Manage the execution of the department’s demand generation and member engagement strategies aligning with company pipeline goals
• Manage integrated digital marketing campaigns across social media, paid media, social, SEO/SEM, email, content syndication and additional channels to drive lead acquisition and conversion
• Partner with growth marketing leadership to ensure digital marketing efforts deliver measurable impact
• Build and manage a performance framework, tracking KPIs by campaign and tactic, and providing ongoing reporting and optimization insights
• Work closely with Revenue and Marketing Operations to automate workflows, improve attribution, and enable campaign execution at scale
• Identify opportunities to streamline processes and reduce friction across campaign delivery
• Hire, develop and lead marketing marketing automation specialist(s), fostering a high performance team culture
• Monitor campaign timelines and execution, providing regular status and updates to stakeholders
• Consistently enhance HubSpot workflows, processes and user experience
• Lead internal meetings, trainings, and discussions related to HubSpot CMS and custom integrations

Digital Marketing Manager

• Apply structured analysis to complex business and technical challenges
• Collaborate with cross-functional teams to identify areas for operational and strategic improvement
• Develop frameworks and models to support decision-making processes
• Translate abstract or ambiguous ideas into actionable strategies
• Lead initiatives that require coordination between technical and non-technical stakeholders
• Present findings and recommendations to senior leadership in a clear and concise manner
• Support strategic planning and special projects as needed
• Identify risks, dependencies, and opportunities in ongoing initiative
• Drive alignment and clarity in high-stakes or high-visibility projects

Senior Manager, Analyst

Data Scientist

• Build and maintain dashboards for company-wide metrics, KPIs, and executive reporting
• Lead pricing analytics to optimize revenue, margins, and segmentation
• Drive data strategy and governance, unifying siloed systems into a real-time analytics platform
• Build and manage a lean, high-performing analytics team
• Lead zero-downtime database migrations to improve speed, reliability, and compliance
• Create dashboards and KPIs integral to C-suite strategy
• Collaborate with product, operations, and clinical teams to align analytics with business goals
• Act as a strategic advisor and hands-on contributor in all data initiatives
• Balance leadership with execution—serving as architect, engineer, and analyst

• Review, interpret, and correct inbound eligibility information from various sources, including client entries into the online eligibility portal, processing censuses and change templates, analyzing and importing recurring vendor reports, and generating reports using the eligibility portal after data loads
• You will collaborate with various departments and assist with data reconciliation of inbound data during annual open enrollment and new client implementations
• Review and post eligibility data to carrier portals, reconcile 834 file discrepancy reports, support monthly eligibility reconciliation across departments, and resolve eligibility issues through client calls
• Assist client HR departments in resolving eligibility exceptions, working directly with insurance carriers to address issues such as erroneous loss of coverage, late enrollments or terminations, reinstatements, and incorrect transmittal data
• Educate clients on the proper use of data-driven procedures in the online eligibility portal
• Collaborate to coordinate COBRA enrollments for individual members
• Assist Account Executives with eligibility-related issues
• Daily time tracking on the various assignments. You are expected to complete assigned projects and tasks in a timely manner
• Other duties as assigned by the supervisor