Nonstop Administration & Insurance Services

Analyst

• Review, interpret, and correct inbound eligibility information from various sources, including client entries into the online eligibility portal, processing censuses and change templates, analyzing and importing recurring vendor reports, and generating reports using the eligibility portal after data loads
• You will collaborate with various departments and assist with data reconciliation of inbound data during annual open enrollment and new client implementations
• Review and post eligibility data to carrier portals, reconcile 834 file discrepancy reports, support monthly eligibility reconciliation across departments, and resolve eligibility issues through client calls
• Assist client HR departments in resolving eligibility exceptions, working directly with insurance carriers to address issues such as erroneous loss of coverage, late enrollments or terminations, reinstatements, and incorrect transmittal data
• Educate clients on the proper use of data-driven procedures in the online eligibility portal
• Collaborate to coordinate COBRA enrollments for individual members
• Assist Account Executives with eligibility-related issues
• Daily time tracking on the various assignments. You are expected to complete assigned projects and tasks in a timely manner
• Other duties as assigned by the supervisor

Eligibility Analyst