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About the role
- Manage and lead an internal customer program or project, ensuring alignment with business objectives.
- Assign tasks, manage resources, and coordinate activities for the project team.
- Ensure projects are delivered within the agreed scope, timeline, and budget.
- Maintain high customer satisfaction by addressing their needs and concerns effectively.
- Conduct regular project reviews and progress updates with stakeholders.
- Identify and mitigate risks, as well as capitalize on opportunities to enhance project outcomes.
- Ensure health & safety control activities are implemented and maintained throughout the project.
- Collaborate with cross-functional teams to ensure smooth project execution and knowledge sharing.
- Prepare and present project status reports to senior management and clients.
- Stay updated with industry trends and best practices to enhance project management strategies.
Requirements
- Bachelor's degree in Business Administration, Project Management, or a related field.
- Minimum 5 years of experience in project management, with a proven track record of successful project delivery.
- Strong leadership and team management skills, with the ability to motivate and guide project teams.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Proficient in project management tools and methodologies, such as Agile or Scrum.
- Experience in managing projects in the telecommunications or technology industry is preferred.
- Ability to work independently, manage multiple projects simultaneously, and meet tight deadlines.
- Analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.
- Strong organizational skills and attention to detail.
- Willingness to travel to project sites and client locations as required.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementAgileScrumrisk managementbudget managementscope managementtimeline managementcustomer satisfactionanalytical skillsproblem-solving
Soft Skills
leadershipteam managementcommunication skillsinterpersonal skillsorganizational skillsattention to detailrelationship buildingmotivationindependenceproactive approach