Customer Engineer
Nokia
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Salary
💰 $156,698 - $314,398 per year
About the role
- You'll be responsible for coaching sales teams, developing technical strategies, collaborating on product roadmap with PLM and engineering team , presenting solutions to decision-makers, and driving new market opportunities.
- This role demands strong communication, presentation, and technical expertise, as well as the ability to influence pricing and incentive strategies.
- You'll be a key player in developing and communicating the Optical Pluggable and Subsystem product capabilities and features both to help develop the product roadmap and influence hyperscale customers’ selection for Nokia products and future technology. If you're ready to take on a challenging and rewarding role with significant impact, apply now!
Requirements
- Educational Background: Bachelor’s degree in Electrical Engineering, Optical Engineering, or a related field.
- Experience: Minimum of 10-12 years of extensive relevant experience in the semiconductor, photonics, or optical communications industry, with a focus on selling complex technical products to hyperscalers and optical module manufacturers.Extensive Long Haul Optical Modeling and design experience
- Photonics Knowledge: Deep understanding of photonics components, optical modules, optical interconnects, and related technologies. Experience with high-speed optical communication systems, coherent DSP and optics and deep understanding of optical system overall performance.
- Driving Technical Strategy at Hyperscalers: Combines profound professional expertise with a holistic sense for the business and commercial environment, and contributes to shaping solution or solution architecture strategy in the early phase of opportunity development within the area of expertise, in order to achieve business objectives. Develops long-term partnerships with key customers based on thought leadership, and acts as technical authority to create long-term business impact.
- Customer-Centric: Strong interpersonal skills with the ability to build and maintain trusted relationships with customers at all levels, from technical engineers to C-suite executives both externally and internally.
- Experience with INFN GX OLS and related Interface cards (e.g. CHM6, CHM7)
- Travel: Willingness to travel up to 40% to meet customers, attend industry events, and engage with potential clients.
- It would be nice if also you had:
- Expertise in the hyperscale ecosystem including high-performance computing markets and an understanding of Artificial Intelligence networking requirements.
- Hyperscaler subsea segment experience including previous support on subsea cable trials and commissioning
- Familiarity with optical module industry standards (e.g., OIF, IEEE, ITU).
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
Optical EngineeringLong Haul Optical ModelingHigh-speed Optical Communication SystemsCoherent DSPOptical System PerformanceTechnical Strategy DevelopmentOptical ModulesOptical InterconnectsINFN GX OLSInterface Cards
Soft Skills
CommunicationPresentationInterpersonal SkillsInfluencingRelationship BuildingCustomer-Centric ApproachThought LeadershipCollaborationCoachingStrategic Thinking