Nokia

Controller Services Engineer

Nokia

full-time

Posted on:

Location Type: Hybrid

Location: Armenia

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About the role

  • Provide technical support for Nokia RAN controller products (ASBSC, ASRNC, NCIR, Legacy 2G and 3G controllers) mainly for Armenia customers, with possibility to support other European projects when needed.
  • Perform commissioning, integration, and acceptance testing of RAN controller systems in diverse environments.
  • Troubleshoot and resolve complex issues related to Nokia RAN controller technologies.
  • Perform software updates, upgrades, and hardware extensions to ensure optimal system performance.
  • Execute trials and implement new features in both lab and live environments.
  • Participate in 24/7 emergency support rota, providing on-site and remote assistance as needed.
  • Collaborate effectively with customers, project managers, technical managers, and engineering teams to drive project success.

Requirements

  • BSc degree in Telecommunications or relevant fields
  • 3+ years experience in technical support for Nokia RAN controller products
  • Strong commissioning, integration, and troubleshooting skills for Nokia RAN controller products
  • Good knowledge of IP technologies
  • Experience with software updates, upgrades, and hardware extensions
  • Familiarity with new feature implementations in lab and live environments
  • Fluency in English and Russian languages
  • It would be nice if you also had:
  • A proactive approach to learning and developing new skills
Benefits
  • Flexible and hybrid working schemes
  • A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
  • Life insurance to all employees to provide peace of mind and financial security
  • Well-being programs to support your mental and physical health
  • Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
  • Employee Growth Solutions to support your personalized career & skills development
  • Diverse pool of Coaches & Mentors to whom you have easy access
  • A learning environment which promotes personal growth and professional development - for your role and beyond
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportcommissioningintegrationtroubleshootingsoftware updateshardware extensionsfeature implementationIP technologiesNokia RAN controller productsacceptance testing
Soft Skills
collaborationproactive learningcommunication
Certifications
BSc degree in Telecommunications