Noble House Hotels & Resorts

Manager

• Responsible for overall restaurant operations including front-of-house and back-of-house management.
• Ensure exceptional guest service by upholding brand standards and resolving guest concerns promptly.
• Manage budgets, forecasts, payroll, and financial performance of the restaurant.
• Monitor daily operations to ensure compliance with health, safety, and sanitation regulations.
• Develop, implement, and oversee restaurant policies, procedures, and training programs.
• Recruit, interview, hire, and train team members; provide continuous coaching, counseling, and development.
• Lead, motivate, and inspire staff to achieve performance goals and uphold company values.
• Schedule labor effectively while controlling costs and maintaining service levels.
• Partner with the culinary team to ensure consistent food quality, presentation, and timeliness.
• Oversee vendor relationships, inventory control, and ordering of food, beverage, and supplies.
• Review and analyze sales, labor, and cost reports to optimize profitability.
• Maintain physical appearance and cleanliness of the restaurant at all times.
• Ensure compliance with all local, state, and federal laws, including alcohol service and wage regulations.
• Handle guest relations, VIP experiences, and special events coordination.
• Provide weekly/monthly reports to ownership/operations leadership on financial performance and operations.
• Lead by example in fostering a positive work environment, accountability, and teamwork.

Restaurant General Manager

Director

• Assist in the development and implementation of food and beverage policies, procedures, and standards.
• Oversee the day-to-day operations of the resort's four dining outlets, including restaurants, bars, and any other food and beverage venues.
• Collaborate with chefs, restaurant managers, and other staff to maintain high-quality food and service standards.
• Ensure a high level of guest satisfaction by maintaining service standards, addressing guest concerns, and continually seeking ways to enhance the overall dining experience.
• Monitor and evaluate guest feedback and implement improvements as necessary.
• Supervise and provide leadership to food and beverage staff, including training, scheduling, and performance management.
• Foster a positive and collaborative work environment that encourages teamwork and professional growth.
• Collaborate with the procurement team to manage inventory levels, order supplies, and control costs.
• Ensure proper storage and handling of food and beverage items in compliance with health and safety regulations.
• Monitor and enforce health and safety standards, sanitation guidelines, and regulatory compliance.
• Conduct regular inspections of dining outlets to ensure cleanliness, organization, and adherence to quality standards.
• Hire, train and direct new associates and assist in associate terminations.

Director of Outlet

Sales

• Answer in-bound sales calls for luxury brand hotels and resorts across the U.S.
• Respond to inquiries ensuring all guest needs are identified and options are proactively suggested
• Ensure reservation and guest details are correctly entered into Property Management Systems
• Promote seasonal packages and current promotions to our guests
• Complete other administrative duties for the Reservations Department

Restaurant General Manager

Director of Outlet

Reservations Sales Specialist