Design and build reliability-focused frameworks, tooling, and standards that improve platform uptime, performance, and operational confidence
Drive initiatives that move reliability from reactive response to proactive engineering, emphasizing prevention, early detection, and fast recovery
Partner with engineering teams to embed reliability into system design, development practices, and deployment workflows
Establish and evolve observability practices, including metrics, logging, alerting, and dashboards that enable clear operational insight
Identify systemic risks and failure patterns, and lead efforts to address them through automation, architectural improvements, and process refinement
Contribute hands-on to production codebases, internal tools, and platform services with a focus on long-term maintainability
Influence technical direction across teams through design reviews, technical proposals, and clear written communication
Improve operational maturity through better incident practices, post-incident learning, and continuous improvement loops
Mentor engineers by modeling strong ownership, technical judgment, and disciplined delivery
Participate in on-call rotations, with a clear mandate to reduce operational load over time through engineering

Requirements

8+ years of experience building and operating production-grade software systems in complex environments
Strong experience developing backend services in PHP, with the ability and desire to work language-agnostically and quickly learn new languages, frameworks, and codebases as needed
Proven experience working on reliable, scalable, and highly available systems, with a clear understanding of tradeoffs in performance, resilience, and maintainability
Practical experience designing or contributing to platform-level reliability solutions, such as observability tooling, alerting strategies, or reliability standards
Solid understanding of distributed system fundamentals, including failure modes, latency, capacity, and graceful degradation
Experience defining and improving operational practices, including incident response, post-incident reviews, and preventative engineering
Strong knowledge of relational databases and data access patterns, with an operational mindset toward performance and reliability
Hands-on experience deploying and operating services in cloud environments (AWS or equivalent)
Familiarity with secure, compliance-aware development practices (eg: PCI, SOC 2, OWASP)
Ability to influence technical direction across teams through clear communication, sound judgment, and collaboration
Demonstrated ability to use AI-powered development and operational tools to work more effectively, improve quality, and accelerate delivery
Comfort working in evolving or legacy systems while actively improving them
A mindset oriented toward ownership, delivery, and continuous improvement, not just execution

Benefits

Annual bonus scheme dependent on individual and company performance
25 days holiday each year (+ bank holidays + 1 day after each year of service with up to a max. of 30 days)
Workplace pension scheme
Private medical insurance (upon 30 days of employment)
7 hours per day, 35 hours per week
A remote first culture
Great work-life balance with our Flexi-time policy
Family Friendly policies (Enhanced Maternity and Paternity Pay and Shared Parental Leave)
A chance to develop with an allocated company training budget
Bike2Work Scheme
Lifeworks, an Employee Assistance Programme which offers wellbeing, family and financial support services, such as assessments, resources and even 1:1 counselling sessions. It also offers interesting perks such as discounts on gyms, restaurants, high street retailers and cinema tickets
A strong commitment to employee wellbeing including mental health first aiders
Employee referral scheme with generous financial reward
Bonusly colleague reward scheme

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PHPbackend servicesobservability toolingalerting strategiesdistributed systemsrelational databasescloud environmentsAI-powered development toolsperformance optimizationreliability standards

Soft Skills

clear communicationtechnical judgmentcollaborationmentoringownershipcontinuous improvementincident responsepost-incident reviewsproactive engineeringinfluencing technical direction