Process and validate sales orders, ensuring accuracy and compliance with company policies.
Coordinate with sales, finance, and logistics teams to ensure timely order fulfillment.
Monitor and resolve order discrepancies, delays, and other issues.
Generate and distribute invoices in a timely manner.
Ensure accuracy in billing, pricing, and customer data.
Address and resolve billing inquiries from customers and internal stakeholders.
Monitor accounts receivable and follow up on overdue accounts.
Implement collection strategies to minimize aged receivables.
Work with customers to resolve payment issues and negotiate payment terms when necessary.
Manage the deal approval process, ensuring timely and accurate review by relevant stakeholders.
Ensure contracts comply with company policies, financial guidelines, and legal requirements.
Analyze contract terms and conditions, identifying potential risks or issues.
Participate in cross-functional projects aimed at enhancing system capabilities and process workflows.
Identify opportunities for automation within the O2C process and collaborate with IT and process improvement teams to implement RPA solutions.
Generate regular and ad-hoc reports on O2C metrics, including order volumes, DSO (Days Sales Outstanding), and collections performance.

Requirements

Bachelor's degree in Accounting, Finance, or related field.
3+ years of experience in Order to Cash operations, with a focus on billing and collections.
Experience with contract review, deal desk operations, or sales order management is preferred.
Proficiency in Netsuite or similar ERP systems. Experience with Zone Billing is a plus.
Experience in Salesforce or similar CRM tools is a plus.
Strong analytical skills with the ability to interpret data and make informed decisions.
Proven track record of driving process improvements and implementing best practices.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Self-motivated and able to thrive in a fast-paced, dynamic environment.
Experience with Robotic Process Automation (RPA) tools (e.g., UiPath, Automation Anywhere, Blue Prism) is required.
Proficient in Microsoft Excel, Google Sheets, and other office products.
Experience leading projects/programs is a plus.

Benefits

Annual salary of $75,000-$105,000 USD
A remote first culture!
Flex PTO
Health, Dental and Vision Insurance
Company volunteer days

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Order to Cash operationsbillingcollectionscontract reviewdeal desk operationssales order managementdata analysisprocess improvementsRobotic Process Automationfinancial analysis

Soft Skills

analytical skillscommunication skillsinterpersonal skillscollaborationself-motivatedadaptabilityproblem-solvingnegotiationattention to detailtime management

Certifications

Bachelor's degree in AccountingBachelor's degree in FinanceBachelor's degree in related field