Director of Operations
NIVA Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $90,000 - $100,000 per year
Job Level
About the role
- Lead operations for multiple Primary Care clinics across the U.S.
- Drive start-up and implementation of new service lines, ensuring seamless integration with existing operations.
- Oversee budgeting, forecasting, reporting, and auditing.
- Develop and maintain strategic plans to support organizational growth and sustainability.
- Ensure systems are in place to evaluate performance against NIVA Health objectives.
- Monitor compliance with OSHA, HIPAA, and all state/federal regulatory requirements.
- Establish, update, and enforce standard operating procedures (SOPs) and protocols.
- Stay informed of industry trends, regulatory changes, and potential risks/opportunities.
- Coordinate cross-functional collaboration with clinical, HR, IT, and finance teams.
- Provide strong leadership across geographically dispersed teams.
- Partner with HR in recruitment, performance management, and employee relations.
- Promote a culture of accountability, ownership, and continuous improvement.
- Mentor and coach staff to achieve professional development and departmental goals.
- Communicate effectively with clinic managers and executive leadership to align priorities.
- Ensure systems are in place for quality monitoring and clinical risk management.
- Conduct audits on compliance, service delivery, and infection control.
- Oversee credentialing and billing-related compliance for all service lines.
- Develop and enforce policies that align with clinical and non-clinical regulatory standards.
- Partner with HR and Compliance to address outcomes, risks, and performance issues.
- Complete other duties as assigned at the discretion of management. The duties listed are illustrative and not exhaustive.
Requirements
- Proven operational leadership experience and successful track record in multi-clinic, nationwide healthcare organizations.
- Demonstrated success in start-up and implementation of Primary Care service lines.
- Strong knowledge of billing practices and revenue cycle management.
- Experience with strategic planning, business acumen, and employee relations.
- Ability to oversee compliance, audits, and quality initiatives.
- Detail oriented and ability to juggle multiple projects.
- Excellent communication, organizational, and leadership skills.
- Knowledge of regulatory agencies and standards that govern primary care practices.
- Bachelor’s Degree or above in Healthcare Administration is highly desirable.
- 10 years experience managing Primary Care clinics
- Flexibility to travel (Required)
Benefits
- Competitive salary starting at $90 - $100k per year, plus performance-based bonus opportunities.
- A supportive and collaborative work environment.
- Opportunity to make a meaningful impact in a growing organization focused on wellness and regenerative care.
- Comprehensive Benefits: Health, dental, vision, life, paid time and holidays, 401k plan with employer matching and more.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budgetingforecastingreportingauditingstrategic planningbilling practicesrevenue cycle managementcompliance oversightquality initiativescredentialing
Soft Skills
leadershipcommunicationorganizational skillsdetail orientedproject managementemployee relationsmentoringcoachingcross-functional collaborationaccountability
Certifications
Bachelor’s Degree in Healthcare Administration