
Account Manager
Nitra
full-time
Posted on:
Location Type: Hybrid
Location: Washington • Washington • United States
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About the role
- Manage and grow a portfolio of healthcare provider accounts.
- Drive cross-selling and upselling of medical supplies and marketplace offerings.
- Develop strong customer relationships by understanding operational pain points and purchasing needs.
- Proactively engage high-performing accounts to deepen relationships and maximize revenue growth.
- Develop recovery strategies for underperforming or at-risk accounts.
- Track account performance metrics and revenue contribution.
- Collaborate cross-functionally with Sales, Operations, and Product teams to improve customer outcomes.
- Maintain accurate CRM documentation and account records.
Requirements
- 2–4+ years of experience in **Medical B2B Sales or Account Management**.
- Experience selling **medical supplies, healthcare products, or related services**.
- Proven track record of **cross-selling and upselling** within an existing book of business.
- Experience managing **a large book of accounts simultaneously**.
- Strong commercial mindset with focus on expansion revenue.
- Ability to prioritize accounts based on performance and opportunity.
- Excellent communication, organization, and relationship-building skills.
- Passion for creative thinking and bold ideas for growing the business/enhancing customer experience. Willing to think outside the box and experiment
Benefits
- Equity - Everyone at Nitra is an owner. When the company wins, you win.
- Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra.
- Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options.
- Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match.
- Hybrid Policy - Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Medical B2B SalesAccount ManagementCross-sellingUpsellingSales StrategyAccount Performance MetricsRevenue GrowthCustomer Relationship Management (CRM)Healthcare Products SalesMedical Supplies Sales
Soft Skills
CommunicationOrganizationRelationship-buildingCreative ThinkingProblem SolvingPrioritizationCollaborationCustomer FocusStrategic ThinkingAdaptability