Nirvana Insurance

Senior Business Operations Manager, Claims

Nirvana Insurance

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $175,000 - $210,000 per year

Job Level

Senior

Tech Stack

IoT

About the role

  • Scope and execute initiatives across the organization to improve operations and strategy
  • Report directly to executive team leaders and partner with Product, Marketing, Business Development, Claims, and Underwriting
  • Build frameworks to enable launch of new offerings and scale the business
  • Take end-to-end ownership of critical operational processes and drive data-driven outcomes
  • Conduct quantitative research and analysis to produce actionable insights and recommendations for leadership
  • Develop and track critical operating metrics and communicate insights to stakeholders
  • Support business unit GMs scaling commercial operations, launching new products, and driving operational, process, and margin improvements

Requirements

  • 5+ years of experience across management consulting, investment banking, private equity and/or business operations roles in high-growth companies
  • Strong analytical, problem solving, and interpersonal skills
  • Comfort working in a high growth, ambiguous environment
  • Critical thinker - you aren’t afraid to challenge the status quo and make decisions
  • Diplomatic - you know how to build coalitions and lead by persuasion
  • Poised under pressure - you keep calm even when working through contentious situations and on tight deadlines
  • Bias-to-action - you’re not afraid to get your hands dirty and stretch yourself
  • Owner mentality - you take accountability for your actions and results
  • Nice to have: MBA