NIOX®

Account Representative

• Deliver an exceptional customer experience while fostering strong, long-term client relationships.
• Serve as the primary point of contact for Global Research customers.
• Oversee customer service relationships and ensure a high standard of support throughout the customer journey.
• Responsible for the day-to-day management of order processing, order tracking, and reporting.
• Develop, strengthen, and maintain relationships with existing clients to support and expand partnerships in global clinical research.
• Collaborate with key customer stakeholders and internal cross-functional teams.
• Ensure flawless execution of order processes, logistics, and tracking.
• Prepare quotes and proposals as requested by customers.
• Maintain, protect, expand and enhance sales for NIOX with key account(s).

Account Services Representative – Research Business