Nintex

Global Customer Marketing Manager

Nintex

full-time

Posted on:

Location Type: Remote

Location: Oklahoma • United States

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Salary

💰 $110,000 - $147,000 per year

About the role

  • Support and execute customer advocacy initiatives, including customer stories, testimonials, and references
  • Develop customer case studies, quotes, and proof points for use in press releases, the website, sales assets, and campaigns
  • Identify and coordinate customers to participate in webinars, events, and speaking opportunities
  • Act as a thought partner on the Customer Advisory Board, contributing to planning, content, and follow-up
  • Help launch and manage a customer newsletter focused on value, education, and engagement
  • Partner with Product, Solution Engineering, Digital, and Customer Success teams to support customer communications, including future in-app notifications
  • Collaborate with Customer Success to identify customer champions and advocacy opportunities
  • Work with the Partner Team to extend programs and activities to our partners’ customer base, ensuring consistent reach and impact
  • Track and report on customer marketing activities and engagement metrics

Requirements

  • 4–7 years of experience in customer marketing, lifecycle marketing, or related B2B SaaS marketing roles
  • Strong writing and storytelling skills, with the ability to translate customer outcomes into clear, compelling narratives
  • Experience working directly with customers and cross-functional internal teams
  • Exposure to customer advocacy or reference programs (formal or informal)
  • Strong organizational skills and attention to detail
  • Comfortable executing multiple projects in parallel in a fast-paced environment
  • Experience with webinars, virtual events, or customer communications is a plus
Benefits
  • Global Gratitude and Recharge Days
  • Flexible, paid time off policy
  • Employee wellness programs and counseling resources
  • Meaningful peer recognition and awards
  • Paid parental leave
  • Invention/patenting assistance
  • Community impact, paid volunteer time, and opportunities
  • Intercultural learning and celebration
  • Multiple tools through which to learn and grow, and an incredible global community
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer marketinglifecycle marketingB2B SaaS marketingwritingstorytellingcustomer advocacy programsproject managementevent coordinationcustomer communicationsengagement metrics
Soft Skills
organizational skillsattention to detailcollaborationcommunicationmultitaskingcreativitystrategic thinkingproblem-solvingadaptabilitycustomer-centric mindset