Serve as the primary system administrator and SME for Airbase, Navan, NetSuite, and other SaaS business applications
Lead system configuration, workflow design, approval management, and ongoing optimization
Own user lifecycle management, access controls, and audit readiness
Monitor platform performance, integrations, scheduled jobs, and error queues
Resolve Tier 2/3 issues and coordinate escalations with vendors as needed
Partner with Finance, Accounting, Procurement, and Operations to improve processes and adoption
Support and troubleshoot integrations (APIs, middleware, native connectors)
Maintain data quality through audits, reconciliations, and governance standards
Evaluate new features, manage release testing, and lead rollout communication
Create and maintain system documentation, SOPs, and training materials
Identify and recommend automation opportunities to reduce manual work and improve accuracy

Requirements

4+ years of experience administering and supporting enterprise SaaS applications
Hands-on experience with one or more of: NetSuite, Airbase, Navan, Coupa, Concur, Workday, or similar platforms
Strong understanding of financial, purchasing, expense, and ERP workflows
Experience with roles and permissions, workflow automation, and system governance
Familiar with API concepts, integrations, and data mapping
Strong data analysis and reporting skills; intermediate Excel/Sheets required, SQL a plus

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

system administrationworkflow designuser lifecycle managementdata quality managementAPI integrationdata analysisreportingExcelSQL

problem solvingcommunicationcollaborationprocess improvementtraining