Ninja Van

Account Executive – Fulfillment

Ninja Van

full-time

Posted on:

Location Type: Hybrid

Location: Taguig • Philippines

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Job Level

Junior

About the role

  • Manage existing shippers for retention and collaboration to drive volume growth
  • Compile data for monthly performance review
  • Build a strong client relationship to ensure that we minimize opportunities for competitors to gain their business
  • Act as the customers’ main point of contact by liaising closely with the relevant departments within Ninja van to ensure that their queries, problems, or issues are dealt with timely and accordingly
  • Handle the end to end onboarding of newly signed up shippers based on agreed TAT
  • Ensure successful testing of required integrations before going live
  • Ensure timely coordination with the shippers on the onboarding status
  • Handle the end to end offboarding of shippers and in charge of securing clearances from all concerned departments (finance, fulfillment ops etc) before release of stocks or completion of offboarding
  • Builds familiarity in the daily needs of the assigned account and make sure they have the data that they need whether it be on a daily, weekly, or monthly basis.
  • Publishes periodic reports and provides basic data analysis to internal/external stakeholders, and sub-shippers, where applicable.

Requirements

  • A graduate of Bachelor's degree in Business Management, Economics, Management Engineering or any business related courses
  • 1-3 years of working experience in the same role or capacity
  • Experience in logistics or e-commerce industries preferred but not required
  • Experience in API/tech integration is an advantage
  • Proficient in written and oral English
  • Strong Excel/data management skills
  • Proactive and works with a sense of urgency
  • Open to fresh graduates with relevant OJT or Internship experiences
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisExceldata managementAPI integrationlogisticse-commerce
Soft Skills
client relationship managementproactivesense of urgencycommunicationcollaboration
Certifications
Bachelor's degree