Ninja Van

Sales

• Develop and implement effective sales strategies to attract new clients
• Identify and target potential customers through market research, networking, and outreach campaigns.
• Establish and maintain relationships with prospective clients to understand their needs and offer tailored solutions.
• Manage contract negotiations until they are fully agreed and signed by both parties.
• Oversee and optimize the end-to-end onboarding process for new clients.
• Work closely with internal teams (operations, KAM, and product teams) to ensure a seamless transition from sales to service delivery.
• Pre-qualify leads from internal sales channels to enhance sales presentations.
• Convert leads within the defined TAT to maximize the chances of closing

Fulfillment Sales Manager

Analyst

• Generate, review, and validate fulfillment billing data for accuracy and completeness.
• Reconcile operational transactions against contract terms and pricing.
• Investigate and resolve billing discrepancies in a timely manner.
• Identify opportunities to improve and automate billing processes.
• Monitor billing cycle performance and proactively address risks that may impact invoice timeliness.
• Review customer contracts, pricing schedules, and commercial agreements to ensure accurate billing implementation.
• Identify and implement process improvements to increase efficiency and accuracy in billing workflows.
• Support and drive automation initiatives to reduce manual effort and improve scalability.
• Develop and maintain dashboards and reports for billing visibility and performance tracking.
• Analyze data trends to generate insights that support decision-making and operational improvements.
• Investigate and resolve customer billing inquiries and disputes in a timely manner.
• Conduct root cause analysis for recurring billing issues and implement preventive measures.
• Collaborate with internal stakeholders to gather supporting documentation and evidence for dispute resolution.

Fulfillment Sales Manager

Commercial Analyst