Client Services Support Representative
nimble solutions
full-time
Posted on:
Location Type: Hybrid
Location: Chesterfield • Montana • United States
Visit company websiteExplore more
About the role
- Serve as the first point of contact for client inquiries
- Ensure timely, professional, and solution-oriented service
- Respond to client requests and resolve issues
- Coordinate with internal teams for exceptional client experience
- Analyze customer issues and determine effective solutions
Requirements
- 2+ years of telephone and virtual support service experience
- Experience working with doctors/physicians' practices
- Advanced keyboarding skills
- Advanced ability to operate keyboard and mouse
- Intermediate computer navigation
- Basic Microsoft Windows and Office experience
- Ability to work independently with minimal to no supervision
- Advanced telephone communication skills
Benefits
- Hybrid role with a requirement to be onsite 2-3 days per week
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
telephone supportvirtual supportkeyboard skillscomputer navigationMicrosoft WindowsMicrosoft Office
Soft Skills
client serviceproblem-solvingcommunicationindependencecoordination