niluk.app

Product Designer

• Gather and interpret product or business requirements into user-centered design solutions.
• Create wireframes, mockups, and high-fidelity UI designs for web or mobile interfaces.
• Improve user flows, usability, and visual consistency across the product.
• Collaborate with stakeholders and developers to ensure designs are practical and ready for implementation.
• Incorporate feedback quickly and iterate designs within the project timeline.

UI/UX Designer – 2 week Project

Android Engineer

• Analyze app usage data and answer recurring and ad hoc questions about feature performance and user behavior.
• Proactively identify trends, patterns, and insights that can support product improvements.
• Review and critically assess the existing tracking setup across Firebase, Google Analytics, and SQL data sources.
• Build dashboards to make recurring analytics questions easier and faster to answer.
• Translate findings into practical recommendations for the developer and content team.

Mobile App Analyst – Android

Bilingual

• Provide technical and troubleshooting support for computer hardware, software, mobile devices, and related tech tools.
• Document end-user issues accurately in the ITSM tool.
• Follow established processes, knowledge documents, and support best practices.
• Manage ticket backlog and ensure timely follow-up and resolution.
• Contribute to continuous service improvement through knowledge scripts, training material updates, and process improvements.
• Collaborate closely with onsite IT technicians across different locations.

UI/UX Designer – 2 week Project

Mobile App Analyst – Android

Bilingual IT Service Desk Agent, German/English