Nike

Account Executive

• Co-create and lead territory strategies that shape the future of Soccer Team Sales.
• Seek, Sign, and Serve the North America Soccer Team Sales community, delivering seasonal Nike initiatives and providing partners with the strategy, storytelling, and product details they need each season.
• Lead the execution of Team Sales agreements and seasonal business plans, partnering with cross-functional teams to develop and track sales strategies, key product launches, and territory performance.
• Drive accurate forecasting, scenario planning, business analysis, and new opportunity development.
• Work directly with accounts to elevate their business strategy, strengthen their marketplace execution, and meet the evolving needs of Soccer Team Sales consumers.

Sales Representative, Soccer Specialty

Manager

• Collaborate daily with Elite Service Team Athletes, BPO partners, and cross-functional teams across Digital, Retail Stores, Supply Chain, Legal, Finance, and Technology to solve challenging consumer issues together.
• Lead complex escalations with accuracy, empathy, and strong judgment—often stepping into ambiguous situations and guiding teams toward the right outcome.
• Partner with outsourced vendor teams to align workflows, drive consistency, and ensure every interaction reflects Nike’s brand standards.
• Coach and develop EST Athletes, providing clarity, feedback, and support so they can deliver confident, high-quality service.
• Own Workforce Management responsibilities—including forecasting, scheduling, and real-time adjustments—to ensure the team stays ready for changing volume and demand.
• Build and analyze reporting, dashboards, and performance trends to identify friction points, inform decisions, and drive continuous improvement across NACC.

Sales Representative, Soccer Specialty

Consumer Care Manager – North America