Operations and Software Assistant

NightOwl Consulting

full-time

Posted on: 2/11/2026

Location Type: Remote

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💰 ₱50,000 - ₱70,000 per month

About the role

Oversee and maintain our Jungo CRM system, ensuring that all data is accurate, up-to-date, and well-organized.
Perform regular data audits to uphold data integrity and identify areas for improvement.
Monitor the movement of leads through the CRM from entry to close, ensuring proper follow-through at each stage.
Assist sales and production teams with CRM-related concerns, generate reports, and help facilitate smooth interdepartmental communication.
Reinforce proper CRM usage and help ensure team members are fulfilling their responsibilities within the system.
Continuously identify ways to improve CRM workflows for better efficiency and performance.

At least 2 years of experience working with CRM systems, preferably Jungo CRM. Familiarity with the Home Services industry is a strong plus.
Solid understanding of database management, data entry, and CRM reporting functions. Knowledge of CRM best practices is essential.
Strong commitment to maintaining accurate and high-quality data.
Ability to see the full picture of the lead lifecycle and understand how each part impacts the whole process.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CRM systemsdata managementdata entryCRM reportingdata auditsCRM workflowsdata integritydatabase management

Soft Skills

interdepartmental communicationattention to detailproblem-solvingteam collaborationcommitment to quality