Nielsen

Data Operations Team Lead

Nielsen

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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Salary

💰 $59,300 - $88,900 per year

Job Level

Senior

About the role

  • Provides expert-level leadership and technical guidance to a team of specialists (0-4 individuals), which includes hiring, training, evaluating, mentoring team members
  • Interprets internal and external business challenges related to team operations and recommends best practices to enhance efficiency and effectiveness
  • Leads projects of moderate complexity, potentially including quality initiatives, audits, panelist incentives, and financial oversight for the team
  • Collaborates with key stakeholders across various functional teams (e.g., App Dev, Panel Support, Mailing Controls, Dsci, Field) to drive alignment and achieve project goals
  • Leverages advanced analytical skills and metrics to identify areas for improvement in team performance and operational efficiency
  • Identifies and escalates business-critical issues related to sample quality and performance, providing strategic insights for resolution
  • Contributes to cross-functional initiatives related to automation and new metering platforms, offering specialized expertise
  • Provides technical leadership and is often responsible for delivering significant parts of larger projects or initiatives
  • Evaluates process performance within the team and provides recommendations for improvements based on their deep understanding
  • Recognizes process gaps and redundancies, proposing solutions for optimization
  • May support and provide back-up to a more senior leader
  • Performs other duties as assigned.

Requirements

  • 10+ years of recognized expertise in operations processes, preferably within the Nielsen environment or comparable industry
  • Bachelor’s degree or equivalent experience; advanced degree or specialized certifications strongly preferred
  • Demonstrated leadership experience in specialized areas, with a proven ability to guide and influence small teams
  • Expert-level technical and professional skills with a strong record of delivering high-quality results on time
  • Strategic insight and the ability to analyze complex data to draw conclusions and provide expert advice or consultation to business leaders
  • Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely
  • Demonstrated ability to exercise discretion and good judgment in making critical decisions
  • Proven ability to respond effectively to diverse individuals and promote understanding and partnership across teams
  • Strong conflict resolution skills and the ability to effectively build consensus among team members and stakeholders
  • Capability to evaluate process performance and drive innovation within their specialty
  • Strong interpersonal skills and the ability to achieve results through others
  • Ability to interview, gather information, and effectively collaborate with all levels of staff
  • Experience in developing, implementing, or maintaining business performance measurement data.
Benefits
  • health & wellness plans
  • 401(k) retirement coupled with a Nielsen match
  • a generous paid time off policy
  • company provided car for those who qualify
  • discretionary incentive/bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operations processesdata analysisprocess performance evaluationautomationmetering platformsproject managementquality initiativesfinancial oversightmetrics analysisbusiness performance measurement
Soft Skills
leadershipcommunicationstrategic insightconflict resolutioninterpersonal skillscollaborationmentoringdecision makinginfluenceproblem solving
Certifications
Bachelor's degreeadvanced degreespecialized certifications